VCA Animal Hospitals Urgent Care - Northwest San Antonio

My girl had a really bad split nail that was causing her pain, and I got referred to VCA to treat it because I couldn’t wait to take her to a primary care. Their facility is very neat and clean. We didn’t have to wait long at all. The staff is so nice and helpful. Dr. Tippin treated my girl, with the help of Jessica and Kelly. They worked with my budget and were very transparent with the treatment plan. We were in and out fairly quickly, and I would definitely recommend coming here for urgent care needs with your pet. Thank you again VCA, Dr. Tippin and staff!

posted: 10/30/2024

I am so grateful to Zack, Dr. Barrera and Jessica! We had a scary morning when my “grand-dog” woke up with diarrhea and vomiting after stealing and a chicken leg last night! Our regular vet told us to find an emergency vet and we chose this fantastic clinic! Easy online check in. Immediately placed in a comfortable exam room. Coffee and snack bar to enjoy as needed. Staff were incredibly attentive, knowledgeable and kind. Pricing breakdown provided from the start. CareCredit accepted! Made our fearful dog comfortable with a light sedative so they could perform a comfortable X-ray. We were updated throughout the process and left with our baby girl comfortable and on the mend. Such a relief! Thank you Thank you Thank you!

posted: 10/05/2024

I contacted a nearby veterinary hospital due to my dog's illness and loss of appetite. Unfortunately, they were fully booked and referred me to VCA Animal Hospital Urgent Care, located 22 minutes away from my residence. Upon calling, the VCA staff greeted me warmly and informed me of a 2-hour wait, offering to place me on the waiting list. Upon being called, I was briefed on available treatments and their associated costs, beginning with preliminary examinations and escalating as needed to identify the underlying issue. The staff's amiability and attentiveness helped my unwell dog feel at ease. The comprehensive care provided to my dog included blood tests, medication, intravenous therapy, injections, a prescription for additional medication, and specialized dietary recommendations. I was deeply impressed by the team's dedication to my pet's well-being and wholeheartedly endorse their services for pets in distress.

posted: 09/19/2024

My first time to this hospital and it was a pleasant experience.Genuinely honest people I say this because I’m one of those pet parents who will pay for anything to get my pet healthy and happy. They had the opportunity and didn’t I am grateful 🥹 the economy is bad so I definitely recommend them. They treated her with kindness very gentle. The tech was awesome for educating me on techniques with my new born kitten. Katie was very informative about insurance and healthy foods for her as well as when to get it. Dr. larue was warm and welcoming open to my questions and concerns, very mindful of me and my pet in her presence it’s hard to find people these days who love there job and truly care and I got that beautiful vibe from her. Thank you all so much 🥹

posted: 08/28/2024

We normally see Becker on I10 but they had a 6+ hour wait and suggested this location. I couldn't be more pleased. We were we told hour wait, I received a text within 10 mins to start heading to them. We were directly greeted at the door by Jessica escorted to our room for eval. The vet she listed to our concerns had a course of action before even taking mia to the back but also gave a second opinion to an issue we were told about. Mia, my girl with a rip nail from the declaw was given a stylish bandana, a heart bandage from the sedation and we were escorted to the car and had assistance with ensuring a safe car load. They have continued excellent experience. Thank you, since we have moved your location is actually closer as well. Highly recommend them, my mia isn't a small girl she is an amstaff. It takes special personnel to care for injured large breeds. Thank you!

posted: 10/20/2024