Ten West Bird & Animal Hospital

Thank you for all the staff and And Dr powers for taking care of daisy! Very special helpful and friendly staff that is very kind and caring Great exotic animal vet and rabbit vet right here!

posted: 04/16/2024

These guys were BEYOND AMAZING!!! Their prices were extremely reasonable, the team was very welcoming, friendly and professional, and the Doctor was so understanding and even let me listen to my little "Stella's" heartbeat!!! It was such a beautiful moment. I will never bring my chickens anywhere else!!

posted: 08/05/2022

If I can give zero stars, I would. I took my perfectly happy, healthy parakeet in for a beak and nail trim. The Vet handled her very roughly and when she clipped her back claw, my parakeet screamed and flew off. When we got her back, the claw was completely gone and the toe was bleeding. She put some bleed stop on there and said it will be fine. Fast forward about a week and a half, my bird is refusing to put weight on her foot and can't bend it. I called the vet to ask what we should do, and got the reply that it will take some time to heal and grow back. This week, she was still not putting weight on her foot, so I scheduled another appointment. We went in, and since I didn't want the doctor to handle her roughly again, I took her out ( she is hand trained). The Vet examined her and prescribed antibiotics and pain meds. When I get to the front desk, they charge me for the meds, which is fine, and another office visit. At this point I was upset, since the only reason we came in was as a direct result of the Vet’s previous treatment/action. I asked the secretary if we can wave the office visit and she took a moment to go back and ask the vet. Next thing I know the Vet storms out, saying; " you know it was the birds fault right, not mine right, the bird is the one who caused that to happen" I was stunned, never in my life have I seen that level of unprofessionalism. She proceeds to chastise me for taking my bird out of the carrier ( even though the time she was injured I did not take her out). I decided at that point. That I have lost all faith in the Vet’s ability to properly treat my animal and left without the meds. I will never come back. I will find someone else to care for my bird. Awful vet! No accountability.

posted: 12/05/2023

This is my favorite vet to go to in the city of San Antonio. Dr. Powers treats exotic pets. I have taken all three of my rabbits here to get sprayed/neutered. Dr. Powers is very experienced. Her staff is so friendly, most of her staff members have been working at this clinic for years so I feel very comfortable with them. There is no wait time here. The most I’ve ever had to wait was maybe five minutes. They do require appointments and you can make an appointment by calling their clinic number. It does cost a bit more to bring your pets here. But I think it’s worth it because they do provide the best care. It’s also very clean and sanitary. They always provide me with the best advice and the whole team has good intentions. If you live in San Antonio and you have pet rabbits. I highly recommend Ten West. I refuse to go to any other clinic because I love this one so much.

posted: 01/04/2023

My Guinea pig has been sick for about a month and after I took him to the emergency pet clinic and a nearby animal hospital nobody could give me an answer to what was wrong with him. I tried Ten West as a last hope and Dr.Powers did more for my piggy in ten minutes than what those other two places did! I definitely recommend this place for any sick animal in need of help and another great thing is that they specialize in exotics!

posted: 09/29/2022