Northwood Animal Hospital

The well informed staff at this clinic is absolutely wonderful and has treated my pup and I like family since day 1. I have been a life long exotic animal keeper (as well as dogs) and this is by far THE BEST veterinary experience I have had in San Antonio. I have multiple clinics in my area and still choose a 40 minutes for this team. The grooming services that Cat offers are extraordinary! She has never failed to amaze me with her quality of work and the passion she shows for her craft. Her work speaks for itself. She treats all her clients with love and I am always at ease knowing my dog is safe with her. I HIGHLY recommend this clinic to anyone in the area.

posted: 02/09/2024

I took my puppy-child Simon in for a well visit, vaccines, and a groom. I was a bit hesitant because no groomer has ever been able to work with him. (He's aggressive 🤦🏻‍♀️) The staff knew exactly what do and their groomer, Cat, did such an amazing job! I'm beyond thrilled! I will definitely be bringing Simon back for all his care! 🫶🏼

posted: 02/27/2024

NOT a fear free vet. Vet techs impatient and rude. They do not like anxious pets and unnecessarily manhandle them. We took in our large dog for a popping sound in the leg. The vet tech dragged and pulled her to the back WHILE SHE WAS LIMPING. All because she was a little anxious and didnt want to leave us. My smaller dog got wrestled onto the table with a towel by another impatient vet tech and expressed everywhere because she was so frightened. We didn’t have issues with the vet before that incident but we do now. The vet condoned how she was handled lol. They both told me I was “encouraging bad behavior” because I could see how terrified my dog was and tried comforting her. She wasn’t biting, she was just super anxious and climbing on my sister avoiding the tech prior to being wrestled. When our larger dog had her surgery for the popping sound there, they did the bare minimum. Gave us terrible post care instructions, never followed up, we had to pester the vet for ANY information. But when it came time for an x ray that was $600+ they were very responsive. They then don’t call us back with the results lol we waited months for them to tell us to get ANOTHER x ray because too much time had passed. Yet, they never talked to us about the first lol. Very expensive with weird fees now. I don’t recommend unless your dog loves going to the vet. But really I don’t recommend at all. Nicer vets and lower costs at low cost and mobile clinics.

posted: 09/07/2024

Everyone at Northwood was helpful and caring. Amanda was my first point of contact. I was looking for a new veterinarian for my dog and Amanda scheduled me within the hour. She and Brandon were very sympathetic and showed the care and compassion I needed to get through a difficult event. Doctor Rivera was knowledgeable and kindly helped me to understand my options in caring for my pet. I will always come back to Northwood and am thankful for the tender care they provided me and my friendly four legged friend.

posted: 04/19/2024

I have had such a great experience with the staff at Northwoods. I have to take my dog in 1x week for fluids, of which she hates, but Brandon has been so sweet with her, that he makes me feel confident that they are making the experience as pleasant as possible. Brandon always has a smile & is very professional. I look forward to meeting the new doctor next month. So far, he has an excellent staff Amanda, at the front desk, has been very accommodating to our scheduling needs. Even when I have called at the last minute to reschedule. She has always been very pleasant & had a great attitude.

posted: 04/19/2024