El Dorado Animal Hospital

I took in a 9 day old sick kitten here and didn’t feel they were knowledgeable. I called ahead and personally asked if they had experience with young neonatal kittens before I took her in there they said yes over the phone, took her in explained all symptoms doctor told me it was pretty “normal” and she looked healthy even when I said I had bottle babies before and it wasn’t normal. When I got home she only got worse then I called again a few days later explained the anti diarrhea medication he gave her has done absolutely nothing, and she still has the same symptoms but worse they told me I would have to pay the 90$ for them to see her again when I was literally just there a couple days ago with the same exact symptoms but I was told she was fine. and I already spent $160. They didn’t care. So I ended up taking her to a different vet instead and she told me none of what she is doing is normal and that doctor was incorrect. she needed antibiotics and fluids. I don’t think they are knowledgeable or truly care about helping your animals they are just after the money. If I already gave them 90$ to evaluate her with the same symptoms 2 days ago why should I have to pay again when the doctor is the one who incorrectly diagnosed her. The doctor seemed like a nice guy but you shouldn’t lie about experience with neonatal kittens or charge clients the 90fee again when you didn’t help the first time. I wasted $160 here and got no where for trying to be a good soul and save a little kittens life when they could’ve been honest with me and I could’ve looked for a better vet elsewhere. I feel like he brushed off my concerns and didn’t listen to me. Like the other one star reviews.. Baby fosters or finders or pet owners who want a honest doctor and good honest care beware of this place.

posted: 04/29/2024

I trust that my pups are in good hands at El Dorado Animal Hospital. The staff is very friendly, they have customer appreciation month each year which includes discount pricing on vaccinations, and best of all the vet will call and check on your fur baby after a procedure. Another thing I appreciate is that they will give you a cold beer during your visit! My pup Rosie loves one of the employees named Ashley that works there.

posted: 01/07/2017

We love Dr. Mac. He is always so kind and always provides the best care for our animals. Been coming here for years.

posted: 10/14/2024

This vet is horrible they are very expensive and unprofessional. I was charged a $90 exam fee for a repack of my dogs ears when the vet looked at him for one second. Also, my friend took her dog for euthanasia recently and they didn't use sedation so the dog had a very painful death.

posted: 07/30/2024

I called many other places and no other place gave me the answer I was looking for. Instead they would ask me to come in for a consultation or tell me to contact the food companies directly. They would just keep beating around the bush when they saw that I wasn't going to pay for a visit for such an easy question. Luckily, Samantha answered my call and she told me what I should and shouldn't do when it came to feeding certain foods to my dogs. She was quick, responsive, and very professional. This is the type of customer service that deserves 5* ratings and higher.

posted: 07/12/2021