Cibolo Canyons Veterinary Hospital

I have been coming to Cibolo Canyons Veterinary Hospital for almost 10 years now and they have provided exceptional care for 4 of my Great Danes, 2 mini doxies, a pit mix and several cats over the years. The techs and doctors have always done an excellent job of working within my animals’ comfort level during exams. Their fear free approach to exams makes visits much less dramatic for all of my animals but especially the nervous or reactive ones. I cannot tell you how much I appreciate this because with a 145lb reactive dog many places would insist on sedating him. Cibolo Canyons Vet staff goes above and beyond to help make his vet visits as relaxing and fun as possible for him. Rogue doesn’t yet LOVE the vet but he is getting much more comfortable with each visit and we are able to keep him and the staff safe. We greatly appreciate the entire staff for the care provided over the years!

posted: 07/29/2024

I can't remember when I started using this practice. 13 or 14 years ago? They are great. Have read the other reviews and they say it so much better than I can. My pets are my family and I am 100 percent sure that they are getting the best when they are at Cibolo Canyons.

posted: 12/17/2024

We have used the Veterinarians at Cibolo Canyons for more than five years. We couldn't be happier with the service we have received for our two cats and three dogs. The doctors provide excellent care, and work to resolve any and all health issues. The doctors and the staff are extremely caring, and show a level of concern for my pets that I have not received at other vet clinics. I would highly recommend Cibolo Canyons Vet to anyone seeking thorough and SAFE health care for their fur babies.

posted: 02/22/2024

My husband and I have owned pets for many years, so we’ve been to quite a few different offices, and this was by far our worst experience. I REALLY have to have an awful experience to even take my time to write a review. We adopted a new dog, after our senior dog passed away at the end of 2022. We spent a long time between deciding to get a dog to when we actually landed on the perfect dog for us. We brought him to Cibolo Canyons Veterinary Hospital for his first visit to have him cleared before we began to slowly allow him time with the cats. He was doing okay, and remained quiet and calm throughout the check in process. There were dogs in the waiting room a couple times and he never barked at them or whined, sat there by our feet. One of the owners let their dog close to him and all they did was sniff each other, both very calm, no barking or whining. Everything was going well, and when the first tech came, he quietly followed us over to the weight machine and he was weighed, still calm, still nothing. We got to the room and he was still fine, the tech asked questions about medical history, all was good. The tech then went to listen to his breathing and heart with a stethoscope, and approach him quickly and he backed away and let out a - what sounded like a scared - little growl. No barking yet, and after she put the stethoscope away, he went back to sitting there quietly. There was no other attempt made to slowly reintroduce the stethoscope, allowing him time to smell and see that it wasn’t some attempt to hurt him. We do that at home with him to introduce him to new things. After she left, we waited and I went on my phone to read notifications. As I was looking down I heard the door LOUDLY and quickly slam open and I snapped up startled. And immediately standing there were 4 women all bunched up at the door like a horror movie jump scare. And for the first time, we saw our dog get scared and started to bark. My husband had our dog and he was able to quickly get him to stop barking and he just stood between his legs the remainder of the visit. Because of the barking at first, the vet only had one tech stay in the room. And then proceeded to spend the entire 5/10 min visit loudly scolding us about needing to nuzzle him and how he’s an “aggressive” dog. All the while, he sat at my husband’s feet quietly. Didn’t check breathing, heart, or even bother to try to check temperature either. They assumed he was “aggressive”, so they didn’t even get near - without ever thinking twice on how THEY were approaching us and him. Yet we were still expected to pay for a full exam and fecal testing. Even if absolutely nothing other than weight and fecal was checked. Overall the visit cost nearly 200 dollars for basically just him getting weighed and us getting scolded. This was the first and only time we saw him get even remotely riled up and it was probably the scary ladies slamming the door open and walking into the room yelling. To my husband and I , they were aggressors, and have no idea how to approach a new (potentially scared) dog or patients. If he was an aggressive dog as the picture they tried to paint, we never would have adopted him to begin with. He would have been a danger to our cats, if that were the case. To this day, over a month has passed he has been and continues to be extremely calm and quiet with us and other people/ animals in the neighborhood during our daily walks. He’s fully incorporated with the cats and there have been ZERO incidents with them or anyone else, he continues to be gentle. Needless to say, I quickly canceled the appts I had previously set up to get my cats started in this vet office. It is very clear they don’t know what they are doing or saying, and are charging way too much for awful half-check ups. I recently took both my cats to the previous vet office we went to, and they were excellent and gentle and kind, that’s where we’ll be taking him from now on too, even if it’s a longer drive away.

posted: 04/15/2024

Outstanding staff from the Front Desk, Technicians, and Veterinarians. Everyone was very friendly, polite, and great with the animals. Service was very prompt and appointments were on time. Facilities were very clean from the reception area to the examination rooms. Dr. Fehlis took her time in giving a thorough annual examination without being in a rush for her next appointment. Madison and Kimberlee both did a great job in assisting her, administering vaccines, and with the preliminary work. Great place to come for the customer service and well-being of your pet.

posted: 03/10/2023