Sage Veterinary Imaging - Round Rock

They were able to get us on short notice straight from the ER which was great! Everyone there was so professional and kind. We came in needing answers and feeling very anxious and worried about our puppy's health. The atmosphere of the office is very calm, and Dr. Ellis was absolutely amazing and talked us through everything that she saw on the scans. She also had some really great insight that the ER doc had not mentioned, to help get our little guy feeling better more quickly. For being the kind of place that you don't want to have to take your pet, they really do strive for everyone, human or pet, to have a positive experience and you can absolutely tell that they love animals and treat them with care. I hope we won't ever need to go back for illness or injury, but if we do I know my pups will be in great hands!

posted: 10/04/2024

It's so scary knowing something is wrong with your beloved pet. The staff and vet at Sage showed compassion and kindness. I knew my little pooch was in good hands while he was there. Thank you!

posted: 08/12/2024

Everybody was so nice, professional, and understanding. It’s always nerve racking to leave your baby with strangers, but they treated her like family and welcomed her with open arms. The testing didn’t take long at all to complete either. Thank you so much!

posted: 10/15/2024

I understand cuts can happen when shaving, but I am disappointed on the amount of cuts and the blood on my pup’s fur when I picked him up. The biggest issue is the doctor. I am sure some of the doctors are fine in this facility, but the doctor who was communicating to us about my dog’s ultrasound report was either predatory on people who care about their pets or just not good at her job. After the ultrasound the Dr who called told us they saw an abnormal blood vessel, which could be a shunt, and they recommended a CT scan. Because of the severity of this claim we went ahead with the CT scan. After the CT scan they called saying everything looked fine and the abnormal vessel was just a twisted vein. All of this was great until the following day. Two Drs called us and told us there was some confusion and the ultrasound actually showed no issues, and the reason for the CT scan was to check for other issues. This is very different than “we see something wrong”! We might have held off and not done the CT scan and talk to our primary vet about next steps if this was the case. Because putting my dog into sleep when his liver enzymes(that’s the reason we went in for the ultrasound) are high was the last thing I wanted to do and my primary vet also was also recommending against doing it. Honestly, the whole thing felt predatory and like they were using my love for my pet against me and it really is them misleading me to get more scans than might have been necessary. Update: By the time I am going to post this review, I have not received the reports of ultrasound and CT scan that were promised 24h ago and the scans were done 48 hours ago. We were referred to this facility for an ultrasound, but they didn’t even tell our primary vet we also did a CT scan, not sure why they chose to not bring it up when they “highly recommended” us to go ahead with it. I really think this is a dishonest, predatory place, that is run by people who advocate for money, not pets.

posted: 08/08/2024

This is a top-level imaging facility. I really can't say enough about the experience. The office is peaceful and clean, the staff are extremely professional and clearly love animals. Our cat was gently handled and seemed quite relaxed when we picked him up. They said he even used the kitty box, which is a great indication of how comfortable he was while in their care. We're so grateful to the Sage Team.

posted: 05/15/2024