Firehouse Animal Health Center Round Rock

I brought my 14yr old dog in for a painful hip. Arthritis had been bothering him more lately. I made the appointment online which was so easy! ✓ I got there and had no paperwork to fill out because you enter info online. They put us straight in the room. The Tech came in right at the appointment time. ✓The Tech Danielle was great and very understanding with my concerns with affordability. My dog loved her! He got lots of treats from her. ✓ The doctor sat on the floor with him, which I liked..and didn't seem rushed. Dr Quintana only would give him 10days of Rimadyl for $75... BUT the Firehouse website has a link to VetSource, and I got it for $32 with shipping. (generic) I also did his 3yr Rabies for $47. He wanted to check kidney/liver blood work ($225-465) before more refills. The "adult" and "senior" bloodwork includes extra things that my dog didn't need like stool check, urinalysis, etc. (I was hoping to get a CBC and Chem Panel only...but they only offered the packages.) ✓ I was also able to get the "New Patient Free Exam" I saw on their website, with a bottle of wine and a personalized dog tag.

posted: 10/29/2024

From the bottom of my heart, thank you Dr. Quintana and staff for taking such good care of Rufus for the last couple of years of his life. Words can't express how much I appreciate the compassion and love you showed us and Rufus during the euthanasia process. It has been hard dealing with the grief of losing him but we know it was for the best. We would like to think that he is in heaven with his human daddy and black lab brother and they are playing together and watching over us. Thank you so much for everything. ❤️

posted: 05/29/2024

The office staff at the Firehouse Round Rock location welcomed myself and pet. Nicole the P. A. was very helpful, informative & friendly. Our veterinarian, Dr. Quintana was wonderful about giving explanations, advice and other info. He was very friendly and helpful. I definitely recommend Firehouse in Round Rock.

posted: 10/16/2024

I have been going to Firehouse for a few years now and they are absolutely incredible. most recently my dog hopped a fence and needed to be looked at, I asked if my dog could get in that day and they said absolutely, and 2 hours later my dog was seen. Dr. Haberle, the front staff, and all of the techs are so talented, knowledgeable, and sweet. Dr Haberle also made sure I was well set up and aware of our options I could go with.

posted: 09/01/2024

I have moved around a lot over the past few years - this is without a doubt the best vet I have ever been to. My older kitty needed some dental work, my kitten his neuter … I was nervous about both of their respective surgeries - Dr. Demers was so reassuring, and the vet techs are super kind and clear about what the surgery day will look like, what to expect etc. Dr. Demers is always very kind and answers all my questions, goes out of her way to provide additional information for all my concerns and check in following appointments. The support staff is also wonderful, scheduling is easy, each appointment has been easy to get in or reschedule if needed. This clinic’s love for animals is very apparent, they have always taken great care of my little buddies. I feel very fortunate to have found Firehouse - thank you so much for everything!! ❤️

posted: 05/29/2024