Stonebridge Veterinary Hospital

We have trusted Stonebridge Vetinerary for the care of our dogs for over fifteen years. They have provided our dogs with excellent care and end of life comfort and compassion for our beloved mixed terrier in 2015. They are very affectionate and effective with our lab. He is always happy to go to his appointments. I don’t hesitate to recommend them.

posted: 12/26/2023

Stonebridge Vet Hospital is a friendly place whose staff love the pets and care for them as if they are their own. My "Maggie Mae" loves to go to the "Beauty Shop". When she hears those words, she rushes toward the door! And, in times of "difficult" decisions, they are there to the very end and beyond. We love this place!

posted: 11/01/2023

Our dog was needing to be seen for a bleeding growth on his eyelid over the recent holiday weekend. I called Stonebridge and the receptionist was extremely compassionate and helpful. She was able to schedule a new patient visit for us. We were able to schedule surgery for the day after our first visit. We were in at 7:30 a.m. and out at 4:15 p.m. I am so thankful for each staff member. Everyone was extremely friendly, calm , and caring. The office staff was very organized. The office was very clean, and Dr Viator did a wonderful job on the eye surgery. I would highly recommend Stonebridge Vet Hospital.

posted: 01/10/2024

Loved this place and our doctor when we were able to see and get in! I have a Bird that injured his wing, I knew it was broken. I knew my bird needed medical attention because I spoke to online doctors before calling due to it being difficult to find a veterinarian who sees “exotic” animals. And it was a Saturday. I already called a few places before but considering this was a “exotic” type of animal it was really difficult to find a place open with a opening, but from what I was told by other online doctors a broken wing is urgent. Even if I couldn’t see a exotic animal doctor we still should see a “doctor” to just be treated for a break for pain for my bird. As any animal with a break someone could give pain meds, etc. so with that information I started to search. After gathering this information, on a Saturday I knew a “exotic” veterinarian would not be there for a clinic day so I decided to write a email to stonebridge and explain what has happened to my bird and if she could kindly forward it to the exotic veterinary for advice until we could be seen. I was sent back a email with the price of the visit and I need to call. Well when I called I was offered the following Friday for my bird. After I argued a little and questioned the timing for 5 days on a knowing break of a wing. I asked well isn’t there anything sooner. It’s definitely broken and I am being told to be seen asap! Whoever I was speaking to then told me there is “other” vets in Dallas that could see my “exotic” animal sooner. And she could give me the places. -As to this veterinary being in my town I did not want to go to Dallas. Then I asked well if she thought I was ok being seen that long for a break then I guess it’s ok. And she was surprised I wanted the appointment time. Almost like she just was trying to get me off the phone. The appointment turned from a Friday into a Tuesday after that. When Tuesday did come our doctor at this clinic was beyond amazing and so happy I suck to them! When I told the doctor what happened. she did state that broken wings are URGENT and need to be seen right away! Luckily my bird was in great hands and he is feeling alot better now. But I did question why on our 1st call and email. When I called on Saturday at 3pm when they are open from 3-5pm on Saturdays. Idk 🤷🏻‍♀️ I’m happy with the doctor I did see and the staff I interacted with but as a 1st time caller with a BIG injury for my little bird I was sad to be treated the way I was on the 1st phone call. This is why I gave a 3 Because if I wasn’t persistent about being seen I was referred out. I could have been seen and given medication or something. Idk I know every office is different. I when sent email with pictures of the break and everything almost like I was another client with no care of the animal. Which to me seems weird for a veterinary but yet this was one person out of a whole office so I thought I would share! My bird is 8 weeks of recovering.

posted: 02/12/2023

Turned away for no walk-ins after we called 2 hours before showing up to clinic. No notice that clinic was closing early. All we needed was to speak to a vet to make an informed decision about a beloved member of our family do not recommend this vet ever again.

posted: 12/22/2023