CanyonVet New Braunfels

Dr. Farris and her team are remarkable. We recently rescued a puppy that was very sick. Dr. Farris was very honest and up front with what was going on with our sweet boy, so that we could make an educated decision. We decided to go ahead with the plan of care she laid out. With the help of her team and Tango our sweet boy is doing well. They called to follow up the next 2 days. We would highly recommend Dr. Farris and her team.

posted: 03/19/2024

This place is awesome. From the time you walk in the receptionists are welcoming. They are also very patient when I was trying to use my Zoetis rewards. They make you feel very comfortable. Dr Newton is totally awesome. He comes in and immediately talks to my babies. He makes you feel like family and my babies adore him. He is very knowledgeable and breaks things down so an actual person can understand. He is very personable and my boys love him. Kirsten was my technician and she is amazing. She always takes care of my babies. You can tell they love pets and I highly recommend this place if you want the best care for your babies.

posted: 02/27/2024

I cannot express how grateful I am for the entire team at Canyon Vet NB! The vets and technicians are all incredibly welcoming, they give your pets so much love even during a simple wellness check, and they take as much time as needed to explain options, conditions, medications, and whatever else your pet needs. Highly recommend this team!

posted: 03/25/2024

We have been with this vet clinic for 10 years, 3 dogs. My oldest dog is in a lot of pain. We would really like to keep him on pain meds for comfort. The clinic refuses to give us a RX for more pain meds without checking liver and kidney enzymes. I agreed to move to a pain med that is more gentile on these organs, knowing that the medication would be more expensive. They charged us $250 for a medication that is $150 online and at other vet clinics, that is double the price. I contacted the clinic and said there must be some mistake. Perhaps they accidentally charged us for 60 pills, not 30? Nope, they said that is what their clinic charges. Bummer. I used to love this clinic. I really thought they cared about the animals, not so much about the money. I have read so many reviews about their overcharging for tech visits. They should really look into what they charge for services. They are the most expensive clinic around, and they just lost 3 patients.

posted: 04/04/2024

My dog Lola had very painful ears and kept shaking her head. I live in Converse and none of the local vets could get her in. I called CanyonVet New Braunfels after calling so many others, and luckily they were able to offer me an urgent care appointment. All of the staff members were very kind and professional, they even offered Lola and I some water while we waited to see the doctor. My girl is comfortable and doing so much better now. They also found that she has a broken tooth, which I never suspected! I signed up for their Thrive Plus membership to save some money but it wasn't linking to my account, so Savannah the practice manager helped me figure it out. She was very sweet and happy to help. After the wonderful experience I had, I decided it's worth the drive to make them my regular vet from now on.

posted: 06/23/2023