Pet Doctor 911

My girl brought her dog here whose eye was popping out and they refused her service. She said one of the ladies upfront was being rude, so when she gave her the same energy back the lady told her she had the right to refuse service. They got into a verbal altercation and this lady told her “good luck with your dog.” His eye needs to be removed and as one of the only vet places that does surgery’s they refused him and then to add salt to the wound knowing they’re one of the only ones told her good luck with your dog. She got every word thrown at her when it should’ve been something else thrown at her. We were able to take him to north 10th street animal hospital after telling them the story they were shocked and accepted him immediately even though they only go by appointment.

posted: 10/09/2023

I never write reviews but I had to write this one… a week ago my baby started acting sick he didn’t want to eat and was really down took him to another vet and they said he was fine just a little depressed; on Sunday I was sent over here and I was really scared because of all the negative reviews people have left, but they took really good care of my Kujo they really saved his life. All the staff and I mean all of the staff were really helpful and kind, every time I called they’d have an update and even sent me pictures of him so I could see how he was doing. With all that being said I know it can be expensive but for going in on a Sunday night at 9 and having a two day stay i knew it would be, but we had credit left over and we will be able to use that for all his follow up care. I can’t thank everyone who worked with us these last couple of days enough my baby is home and he’s back to his regular self.

posted: 07/26/2023

We had to take our cat Sammy in because he became so lethargic and could not pee. As we figured he had a urinary blockage, and needed to be treated right away. We went in in the middle of the night. And they were very kind to us. Explained everything, and they had a few emergencies ahead of us, but they still saw us in a reasonable time frame. We left our cat there several days and were able to bring him home. I was able to call for updates often and they explained everything well. Other than the price, which is expected since it's an ED for pets, all else was excellent. Our cat is alive and thriving since then.

posted: 05/22/2023

My cat had an infection and her ovaries got infected and needed to come out. They recommended a spay. I was so scared because I had seen bad reviews but my experience was the best I’ve ever had at a vet. The techs and dr were amazing and didn’t seem to be bothered that I called every couple hours asking for updates. They even sent me pictures of my kitty to ensure she was good. The surgery was success and I got. Constant updates from them before and after. All in all the experience was awesome and totally worth the money. My baby is feeling better and I can’t say enough good things about this place. 100%recommend

posted: 05/20/2022

I was visiting the valley with my two dogs, when both sustained severe injuries from a shock collar. The doctors were very caring and careful when it came to treating our dogs. We were immediately taken to a room and seen by a doctor with little to no wait. They were upfront about the cost before proceeding with any procedure and gave us everything we needed to care for our pets before we left. I am extremely thankful for the team members and would recommend if you aren't able to see your local veterinarian.

posted: 10/06/2023