Live Oak Animal Hospital South

Well we arrived to a nice modern facility. The staff was very friendly. Prices were manageable and seemed fair. The Veterinarian was very knowledgeable. Dr.Wolf took the time to explain different paths we may take . She explained possible outcomes. She was very detailed in her explanations. Also she was very happy to answer any questions about all aspects of the visit. We got a clear picture of what to expect from the current situation to our desired point of health. Medication, it's use and proper administration was explained very clearly. This visit was approximately an hour and a half. This was for a new patient visit. So we feel this period was timely and expected. Our cat had a procedure at another facility and was exhibiting concerning signs (not associated with the procedure). Since the previous facility wasn't a full service Vet. Live Oak Animal Hospital South was able to get our Mekal in quickly. We were very happy with our experience and highly recommend them.

posted: 10/04/2021

Bravo to Live Oak South for their awesome tech/employee PEGGY! She was super helpful, very attentive and so so sweet! My golden retriever is a big scary cat at the vet and she made the visit a pleasant experience, Dr. Ashley Barney was very professional and patient with my scared pup! My dog is overweight and Peggy helped with recommendations to get the correct medications for him.Thank you both ladies! I would absolutely recommend this facility for your pet needs!

posted: 04/19/2023

I’ve been so impressed by this office. Everyone I’ve encountered is so courteous and helpful. I have a crazy work schedule sometimes and they have always been flexible and accommodating. Their prices are fair and the doctors have been great about being transparent about what is likely needed or not necessary when it comes to a supporting diagnosis. Refilling prescriptions is done in a very timely manner. They saved my rescue puppy who had parvo and were so quick to get her in and treated, and I switched my other dog over to their care. Thank you for what you do!

posted: 08/15/2023

The best place to take your pet whether healthy or end of life. Staff was beyond caring and compassionate. Extremely professional whether on the phone or in person. When my dog passed they let me stay in the room for as long as i wanted with him--which was a while! And on top of that they sent me a sympathy card stating a donation had been made in my dog's name to Lubbock Challenger Little League--which brought me to tears again! Forever grateful!

posted: 07/07/2023

I am sharing this review on behalf of my sister who recently suffered the loss of her dear Koda last week. She presented to Live Oak South as an emergency patient when they opened and after she was given options all of which ultimately resulted in having to let her fur baby go, she said her good byes and final kisses with him. The vet that helped her and Koda was wonderful and gentle during the discussions. As she reflected with my parents, who were also present for support they wanted to share some feedback on what might help make future patients and their families more comfortable, after reminiscing on our folks prior pup's loss. Koda wasn't given a sedative prior to euthanasia to help calm his anxiousness. In our prior experience, our pup was given a sedative and they were left to comfort him prior to the euthanasia injection of which seemed to make it more compassionate. A candle was lit in the lobby with a sign that asked other patrons for their patience as someone was saying good bye to their loved one. There was a different entrance/exit for them to go through so that they didn't have to walk thru the lobby, distraught while being a spectacle of everyone waiting with their pets. Overall, despite the circumstances, our experience was good but it could've been a bit easier.

posted: 07/22/2023