Ark Veterinary Hospital

We took our baby pug in that we had just gotten. She was about 9 months old. We had still not had time to vaccinate her but she was not feeling well. She had not eaten in 2 days and was vomiting and lethargic so we took her in. They said they would not vaccinate her with her being sick. They called to tell us they did not find anything wrong with her and that it was probably the heat and vaccinated her anyways even though there was something clearly wrong with her. They gave her all vaccines at once for the first year. We picked her up and she was acting very different and by that evening she passed away. I called to tell them this and the guy said he would talk to the vet and give me a call back. I still to this day have not received a call. I will never take my pet there again.

posted: 08/03/2023

I’ve never had problems with this vet, I’m fact it’s my favorite place in town to go! They always take care of my animals. Today on 4/18/2023 I called to make my appointment and the gentleman receptionist was probably the RUDEST I’ve ever talked to. Absolutely so rude, not helpful or informative, barley even made my vet appointment, he was ready to hangup without giving me any information. I still love this place and will continue to go here I just had to let people know be careful with the receptionist definitely could ruin anyone’s day that’s very concerned with getting their animal in.

posted: 04/18/2023

We were vacationing in Kerrville and brought our pups with us. Late Friday evening one of our pups became very restless and had signs of a UTI which had proven to be almost deadly to her several years ago because of other health issues she has. We had no idea what to do so we called our own vet and explained the situation. He advised us to try to find someone to see her first thing the next morning. We got very little sleep that night and were so worried we wouldn’t be able to find anyone to see her since we were from out of town and It was a Saturday. We drive into town to try to find someone and we are so incredibly thankful that this is where we stopped. They did not hesitate to see her and treat her. The guy at the front desk was very kind and the vet was wonderful and little did we know that Yorkies had a special place in his heart. Thank you doesn’t even come close to explaining how grateful we are. This fur baby belongs to my military son who will be home in a couple of months to visit her before he leaves the country and my heart was breaking at the thought of her possibly not making it til then. Thank you so much for taking such great care of our baby and making us feel like family.

posted: 05/15/2022

My first time there and staff was great! They explained what they had done and what I needed to continue care for my dog. Thank you.

posted: 04/13/2023

I can not thank Ark Veterinarian Clinic enough. While we were going through a hard time losing our furbaby everyone was kind, understanding, and informative. We lost our beloved cat and they made cremating him an amazing experience.

posted: 03/02/2023