UrgentVet

Ms. Brooke and the vet here are my dogs saviors. My poor baby was brutally attacked by some dudes crazy dog, and then his cut got infected. I took him here and expected to be charged $500000000 but they were actually much cheaper than anticipated. The visit was quick and easy, we were in and out in 30 minutes and that was as a walk in. Imagine if you had an appointment. Brooke would fly through that in 5 minutes. Not only were they super good to my puppy but also very understanding of how to handle him. He is very energetic and loves people, but they were not even bothered by his running around in circles and jumping around. He is like a lunatic on crack. But they were so nice and good at handling him. Thanks Brooke and the vet that saw him today, y'all are the best. I've added a photo of him loving the wall art

posted: 08/18/2024

I just want to thank the UrgentVet team in Irving for making the most difficult situation a little bit easier. My sweet Mali girl was just not good and I wanted to be sure I tried everything I could - they were so kind and patient and above all else honest. They took care of everything and made a terrible day, seamless. They even sent a sympathy card, including her paw prints!I will be forever grateful to the team - the kindness they show is unmeasurable.

posted: 09/30/2024

We have never had to take Baby to the vet from any illness or anything other than keeping up to date with his vaccinations, and we use TCAP for that, I did call them and they advised to find a clinic for his care. Baby started to not eat looked very sad, and had lost some weight so I called a few vets around the area to see if they’d help take a look at him and try to do payment plan as I was financially not able to pay upfront for his care every single one said no, that they couldn’t do payment plans and did offer care credit (which I knew, I did not qualify for). Tuesday August 6th, I got home from work to find him curled up and didn’t look to good, his health declined significantly and he wasn’t eating or drinking water. so I decided to search some more and try to find a vet that would help me at least to take a look at him. I finally came across UrgentVet, where I spoke to Chandra, who after hearing my concerns she immediately asked me for his information and made us an appointment for that same day and stated that she would try and see what they could do, I then got there and was greeted by Eren the vet technician who took his vitals and got all his details for Dr. Aderholdt who then came in shortly after to explain everything that was possibly wrong with our baby! Given his condition and age, the best choice was to allow him to finally rest which was one of the hardest decision I’ve had to ever make for a pet! Dr. Aderholt and Eren explained everything in detail and allowed us some time with Baby before the process happened. I was then able to speak with Chandra who then explained that they covered the cost of the exam and for him to be euthanized which was overwhelming to me because of my situation at that moment. I made a small partial payment towards his private cremation and was given until a set date to finish the payment. Well after a few days I called and spoke with Chandra to follow up and update her when I’d be making the remaining payment, Chandra then gave me the news that as an office they decided to cover the cost of Baby’s cremation! The team that assisted me not only showed that they cared for my pet but for us as well, they showed what true community service was, they were compassionate, caring and supportive. We need more people like them in this world, that carry themselves with values that not only make a difference to the pets but in one’s lives as well, I had never been through anything like this with a pet and if I ever need service from them for any pet in the future, they are who I would most certainly be going to! Thank you so much Chandra, Eren and Dr.Aderholdt for everything you all have done for my daughter, our Baby and me from the bottom of our hearts we greatly appreciate your support and help in such a difficult time of need!

posted: 08/22/2024

I was welcomed by Eren. The process was very fast. The building and room was extremely cleaned. They handled my chihuahua with so much love and care. The price was affordable. Anywhere else it would have been a lot more. We didn’t stay long at all!!! We made an appt online and they called back while I was driving in my way over. They are on top of their game!!! 🥰. I found a new vet place for my fur babies. - Thank you 🙏🏽 for taking good care of my Leo

posted: 08/30/2024

If you’re looking for a vet that cares, talks slow and helps you understand what’s going on then this is the place for you. My dog is in the final stages of his life and she helped walk me through all the options, got down to my level and maintained eye contact. Got estimates for me and told me what each medication does. It’s hard finding a vet that you can actually trust. The price isn’t bad either. I will definitely be coming here with my other dogs when they need help. Thank you Urgent Vet, Brooke and Dr. haass 🙏🏼

posted: 08/04/2024