Story Road Animal Hospital

There are 2 types of people in this world, the kind that should work with animals and the kind that shouldn’t. The Male vet probably shouldn’t. No hate, not for everyone. But he just does not know how to work with scared dogs. I was a vet tech for 2 years & watched vets work with SCARED/ timid/ aggressive/ defensive dogs and be able to build trust with the dog. This dude only freaked my dog out more. I have trained rescue dogs and dealt with working through their trauma for years. I got my newest baby 3 months ago, so he’s a work in progress, he’s young, scared, and defensive (tbh can’t blame him for how the vet acted). And instead of approaching the situation with ease little man in the back took one look at my dog and was scared of my dog right off the bat (he’s a pit) #unprofessional, not to mention every “idea” he had to calm my dog down was the exact opposite of what needed to be done. -Took my dog out of the room I was in (really?? Hes a rescue of 3 months… THATS your solution?) -put a muzzle on him (wouldn’t of been a problem if it wasn’t too big for him, don’t y’all know they only work if they fit??) - touched him for all of 2 seconds and decided he wasn’t going to see him without sedatives (crazy how my dog doesn’t like to be touched my strangers that don’t at least make a proper introduction🫨). Call me a Karen but my family takes their dogs there too & they have the exact same complaint. You’re the problem, not the dog. Period. Most mid vet experience of my life. Honorable mentions - there was 2 vet techs that were male that were pretty good with my dogs (tall dude and dude with long hair) appreciate you🤝. - the other dog of mine you saw today and was so sweet and well behaved was trained by me ( only me) & she was worse than he was when I got her. So instead of telling me my dog needs to see a behavioral specialist/ get professional training how about you work study up on how to deal with all behavior types and you’d be great 👍 - DOGS ARENT THE PROBLEM how you handle them is.

posted: 09/23/2023

This place was highly recommended by a close friend. However, when I called to inquire about services and explained what I needed for my pet, the woman who answered the phone all but told me to let my dog die. They lost a potential customer and I wouldn't recommend them to anyone who wants to fight for their fur baby's QOL.

posted: 07/21/2023

The staff, the doctors and everyone here are so sweet and accommodating! They care and love our pets! All of our babies also get groomed here too! Highly recommend 👌 👍

posted: 01/14/2023

Very good vet (Dr Diann Smith) Right off Story Rd, perfect for Irving Residents Plenty of parking — Easy to call and make appointment, even for new patients — When you arrive for your appointment, call them and tell them you’re there and they’ll come to get you and your pup shortly — If you end up needing any meds for your pet, they give them to you there before you leave! — Around $50 per visit which isn’t too bad

posted: 09/21/2020

This place is amazing my husband has been taking our doggy Otis since he was a pup and now we taking our new pup there I just love all the doctors there! They are kind and clean they care about the animals. It’s been around for a long time for a reason bc they are clean and they care and they are just plain amazing!! If you are in the Irving area or even Dallas or literally anywhere In the Dallas metroplex. This is the place to go especially if you love your animals as much as I love My cat and dogs. Haha But for real this place is amazing and I recommend it to anybody and everybody. I’m very picky with how clean the doctors offices are and I’m very thankful with how much this place cares for animals . This place Is amazing!

posted: 07/13/2022