Shady Grove Animal Hospital

How do I begiN to express the love and compassion this Vet and his staff has for fur babies. Especially my Viktor. He’s a now 9 month old Pomeranian that jumped from my bed and had a bad fall which resulted in a double fracture. This journey has been quite emotional for my family… after visiting many vet clinics I got nothing but disappointing news of amputation over and over again.. I was heartbroken until a friend told me about shady grove animal hospital. For a FRACTION of the cost the Vet took us in and shows nothing but professional care and compassion.. 3 months later my Viktor is walking on all 4 paws and I couldn’t be more happy.. this is the best vet I’ve ever been too and he gained every bit of my trust … don’t wait don’t hesitate and don’t give up . Trust this Vet !!!!

posted: 05/07/2024

Don’t take your pets here they made me wait almost 2 hours and I already had made my appointment and the waiting area was full with dogs so there was no space for us to wait. Then we request a call to let us know when we can go in and they claimed we were late after they called us because I was trying to put a muzzle on my dog and they came for assistance until after 20 minutes. The doctor used to work at Guadalupe used clippers with no shields and cut around my dogs eyes, then when we requested them to be clean he claimed that they were only irritated when there was blood visible. He is very harsh with pet handling and his demeanor is very unprofessional. Zero stars if possible no assistance and dogs were without leash and collars around the waiting area DONT GO TO THIS CLINIC!!!!!

posted: 12/29/2023

Love this place my dog was paralyzed after we had taken him to SPCA and after a week he was much better

posted: 05/28/2024

In good faith, we gave this vet another chance, and we sorely regret it. If you have multiple animals avoid this place like the plague. The doctor cannot clearly explain to you the dosing regimens of vaccines versus heart worm medicine versus flea and tick medicine. All I will say is that after the change of ownership, this place went downhill fast in terms of customer service and quality. I personally feel that they try to milk you out of money, but that is my personal opinion based on my experience. Good luck to you if you decide to use this place.

posted: 06/20/2024

Couldn’t tell the doc what my concerns were cause he just kept talking over me only saying “do you want the pills?” Don’t know how he’s supposed to figure out the issue if he can’t listen for 5 seconds. The staff up front was kind and helpful, I say give them a raise and get that doc outta there.

posted: 08/14/2024