11th Street Veterinary Hospital

I had taken my dog in for an issue with her mouth. After being examined, the vet, who I really liked, wanted to schedule her for a dental procedure but the girl who does that wasn’t there and we were supposed to get a call back to schedule her appt. She never called and I called two more times over the next week to try and get her in and never got a call back. I ended up taking her somewhere else where she was diagnosed with oral cancer and her teeth weren’t even the problem of her symptoms. Now I must admit my dog isn’t fond of opening her mouth so it would have been hard for the vet to see until he got in there to do the dental procedure, but they didn’t even get the chance because I was never able to get her appointment scheduled. The vet was amazing he took his time with us and explained everything in detail… I was planning on bringing more of my dogs there but the front office staff ruined the whole experience for me.

posted: 07/22/2024

Absolutely horrible! Made my dog cry! Very rude tech. Supposedly the head vet tech. What a disgrace to the owner. Very rude receptionist. Called the police on me after cursing me out and the head tech waving her arms centimeters from my face. I would never recommend them to anyone! Absolutely ridiculous! If you love your pet. Find someone else. We had been going there 8 years. Should have left years ago. They have for the most part been extremely rude and not caring at all every single time!

posted: 09/12/2024

I’ve visited 11th street Vet Clinic twice in the last few weeks. My first appointment was for a checkup and shots for my dog. The second was for grooming services. The staff was very nice and professional. They got me checked in and explained everything to me. I feel like they really care about animals by letting me know is breed specific things to look out for without trying to push me into expensive plans like I had experienced at some other places. Their grooming and boarding services were rightly priced and the end I was very satisfied with the end result. I definitely feel good having them in my dogs corner.

posted: 03/31/2024

Hands down the best vet. They took me in on a weekend in an emergency even though I wasn't a client, provided great emergency care and have been amazing ever since. My dog is special needs, and he is thriving thanks to their work. The whole staff is great and sent me multiple pictures and updates when he was staying at the hospital, the very called at 9pm to give much wanted updates, and they always show they care. Plus, Jed often walks out with an adorable bandana when he leaves.

posted: 12/05/2018

This is the most disorganized and dysfunctional office I ever seen. 4 different people gave me 4 different excuses for why the vet just didn’t bother to do a scheduled surgery 2 days in a row. If they don’t want to do a procedure they should say that, not keep my dog locked up in a cage waiting for the doctor to get herself together and do her job. And they charge $55 for a heart worm test. FIFTY FIVE DOLLARS. So unless you like being lied to, jerked around, and overcharged for very basic procedures, don’t even go here.

posted: 04/09/2024