Mission Bend Animal Clinic

The staff is so nice and caring! We brought out pup there because she wasn't feeling well. The vet got her all better! I highly recommend to bring your pet here

posted: 10/25/2024

Been coming here for years but it's not that great of a place anymore. Unorganized and unprofessional. I had a 5pm appt and was in time. Same time I walk in there is 5 other pets walking in the door. My dog is not used to being around other pets so he kept barking. I guess that irritated them so they asked me to go wait outside in my car. About 5:30 I got tired of waiting in the heat and asked how long was the wait. I was told they were backed up and only had 3 rooms that were filled already and a emergency earlier. So why didn't management have the later appts canceled or rescheduled? Mind you they close at 6 so how was he going to fit in all 6 pets waiting? Being a neighbor place I wanted to support but when you make me wait outside in the heat because of barking and your business is pets I will never support you again or recommend you to a soul!

posted: 09/11/2024

Been coming here for years. Never really had an issue waiting and it used to be 10-15 min at most. But lately they make you wait more than 30 minutes so what is the point of having an appointment? My appointment was at 5pm. And it’s currently 5:45 pm and I’m still waiting. No emergencies either. I think they just have too many patients and cannot manage their time effectively because majority of the clients have appointments as well. Just be prepared to wait and the appointment time is more of a suggestion time of arrival. The vet is knowledgeable and nice but overall management of time is needed to accommodate their clients and be respectful of everyone time. It’s a low cost clinic so they have lots of people. Just something to be aware of. Parking can be limited when it’s super busy here. Update: The other vet whose name i do not recall but older man. Really great manners. As someone who works in healthcare, it’s much appreciated when someone acknowledges the wait and not just that but took time to explain things to me. But still be prepared to wait

posted: 06/04/2024

This place is incredible, the staff are all very friendly. They treat the animals with such care that allows you to trust the process. The doctors are very helpful and detail in explaining the procedures. Thank you for taking care of my Oreo.

posted: 09/26/2024

I called to make an appointment. I was told that I could walk in but I would have to wait or I could make the appointment. I chose to make the appointment. I arrived early. I then waited over an hour. There were other people that were being taken care of but I believe they were walking. When I complained I was told that they were professionals and I should not complain. I regret to say that my time is important I'm paying them for the fact that they went to school but they should have consideration for my time too I read your response. I do have consideration for you and your time. But I think that over an hour for an appointment that's scheduled is a little bit more than emergency walking in. But it's a good reply makes it appear that you care

posted: 05/14/2024