VCA Westcreek Animal Hospital

My dogs have been extremely well cared for by Dr. Paul Hendon for 33 years. I started to see him even before he joined Dr. Gumfory at Westcreek Animal Hospital. I have simply no words to express my deep gratitude to him and all the Westcreek staff. There is no other no animal clinic that compares to these people not only in their exemplary service but their deep compassion as well. I am forever grateful for their undying commitment to excellent expertise when it comes to serving what are often times our truly best friends.

posted: 09/25/2023

Dr. Gumfory has been our family vet for many years. I worked in vet medicine for around 10 years (many years ago) and he's the best vet I've ever met. He is thorough, experienced obviously, conservative and logical about next steps in diagnostics. Many vets that arent as skilled and experienced often will rely on expensive diagnostic, sometimes invasive tests rather just good sense and following a logical plan to rule out different diagnoses. Dr. Gumfory will have very well thought out treatment plans and be considerate of costs /age of pet, etc. while offering a range of options. He also has incredible bedside manor and is the sweetest guy. We love him so much. Our older dog Indigo broke her leg severely and orthopedic surgery just wasn't an option for us. Dr. Gumfory understood my limitations and splinted her leg and created a plan that works for us. She's never been better! Dr. Wallace is new to us, but our dog William was attacked and in bad shape at an ER vet right after our other dog broke her leg. I felt uncomfortable with their treatment recommendations and didn't feel confident in their abilities at all. They immediately had a tech walk in and talk to us about exploratory surgery before they had even examined him. Then hours later he was still in terrible pain and I could hear him screaming. I decided enough was enough and called Westcreek. They got us in right away, helped assess William. Dr. Wallace really seemed to have a better grasp on what should actually be done. It wasn't exploratory surgery. We were able to get him comfortable and 2 days later (today) he is doing great. He absolutely did not need an invasive, expensive, exploratory surgery and seemed to be a stupid risk to take before they had even been able to shave him and assess his wounds. Dr. Wallace reviewed his reports thoroughly, offered to send us overnight to an ER in fort worth as best possible option or said we could take him home on meds. She advised us what to watch for and made sure he wasn't in pain to the point that he wouldn't be able to get rest. Today, she came and checked on William too even though William wasn't scheduled with her today for a recheck. She also called in meds to give him a little extra sedation and checked in to make sure things seemed to be on the right track. Reggie the vet tech is the sweetest guy. He's thorough and really is good at remembering everything to tell you, getting meds, coordinating all your next steps. He's very good at his job and doesn't ever seem flustered even with a lot of little details to follow up on and evening pick up chaos. Don't go anywhere else. This is the best place, with the best care with people who care.

posted: 09/14/2023

I love this place! Dr.McNeal was amazing, she was so sweet and helpful. I never felt judged or talked down to for not knowing something. All the staff I encountered there were awesome, I just know my kitty Luna felt the love. I had to put my kitty down and I would not have taken him anywhere else to have spent his last moments. Dr.McNeal did not leave his side even after I left and she gave me a hug and showed her sympathy before I left , She is just the sweetest. I got Luna cremated and the Dr. let me know that once his ashes came back I didn’t have to pick him up right away if I wasn’t ready. After I got his ashes the VCA hospital sent me a card expressing their condolences and they even took the time to take Luna’s paw print. I was so sad that I couldn’t get a good one before he passed so this made me break down crying all over again. I’m just so blessed to have found this place before Luna passed, and I hope other people and their fur babies get to have a great experience here too. I’ll probably never have another pet again but if I did I would definitely come back here. Blessings to all the staff at VCA Westcreek hospital 💛

posted: 07/04/2022

You can tell this team cares for their patients. Dr. Gumfory was very informative, explained the entire process and possibilities for if the treatment wouldn't work, which it did. They were all very friendly with my pup. They managed to double check with their appointments and squeeze me in the next day for my Service Dog's eye issue. I highly recommend this Animal Hospital

posted: 02/06/2022

I can't say enough great things about this place and the employees. I've been going here for 20+ years. Dr Paul Hendon is amazing. All my pets are excited to see him and I would never go any where else. We even have fun in the waiting rooms.

posted: 12/06/2018