East El Paso Animal Hospital

amazing care for my fur babies! Dr. Waltzer is very caring and informative when it comes to my little Tessie Mae (red heeler mix)! staff is always so gentle with my anxious 6yr old German shepherd Whiskey. front staff is always so welcoming and kind :)

posted: 04/23/2023

Had my dog brought in because he was not feeling well. After a big of a wait they got him back, took x-rays and then spoke about a treatment plan. The vet was so helpful and answered all of my questions even though he was busy and made sure everything was okay. My dog started feeling better by the next day with the meds and I could not be happier. I really appreciate this vet for being available on the weekends.

posted: 04/22/2023

When I first came here over a year ago, the staff was great. It was a rough patch for me at the time, I had my 11 year old cat die, followed by my 12 year old dog, and then my 16 year old cat all while I was pregnant so I held this place in high regard. Dr. Garza was great and explained the end of life services to me for my 16 year old cat. The staff was great and made me feel very welcomed every single time. A year later, I am disgusted. The Dr. I had this time, I believe her name is Dr. Waltzer, was great but what really upset me was the Vet Tech Sam. She's mouthy, rude, and had the sheer audacity to catch an attitude when I made her do her job for my dog and my cat. I was charged twice for my dog to receive his rabies shot, which they never even told us, and he's only 7 months old and received this rabies shot a month apart from the last one. With my cat, she's 3-legged so I prioritize her comfort and this "tech" shamed me for putting a bed in MY cat's carrier. AND wouldn't have given her the annual vaccines that came with the exam unless I said something. I understand being busy, which didn't bother me, but if you choose to do this work, be a professional and keep your judgy and condescending comments to yourself, Sam. If this is how you behave with patients that aren't difficult, I'm terrified to see how you behave with "difficult" customers. I'm taking my business elsewhere.

posted: 08/09/2023

Always very good quality care for all my fur babies. Prices are reasonable and they treat you like family instead of just customers. They also helped to spot a growth that turned out to be cancerous on one of my dogs and immediately got her in to remove it. Very well may have saved her life! Highly recommend going here.

posted: 06/23/2023

East El Paso Animal Hospital provides exceptional service. The doctors take the necessary time to provide the best care for your pet. I have been taking my dogs there since 1998 and have never had a bad experience. They are more than happy to answer any questions that you may have. The staff is also friendly and professional. Randy is always willing to help and truly cares about the animals. He took care of my rescue dog for several months while he was there, and he is always pleasant with each fur baby and the customers.

posted: 04/27/2023