Desert East Animal Hospital

We had to let my old man kitty go today. It was so hard but the slim blond lady vet was incredibly kind to my husband and I, as was the young man tech. She explained every step and how he would react so there were no surprises. She spoke sweetlytous as we grieved. She's a very good person. We both deeply appreciated her kindness.

posted: 07/04/2023

My Roxy is a VERY special part of my life so I want to know that her Dr is going to help me keep her healthy and really does care about her and not just interested in jacking a bill up. Her Dr and the staff are THE BEST in El Paso. How can you not think of the kindness and caring shown by someone who takes special care of your loved one? She even likes coming here (and normally most pets are not thrilled about a place they don't understand). I cannot say enough good things about this entire staff. The degree of their caring is reflected in the way they treat your furry 4-on-the-floor baby and their eyes corroborate this feeling!!!

posted: 05/18/2023

We have been using this vet for years and they always exceed our expectations and have supported us through everything. Today (a Saturday) we had to take BB in to say our goodbyes. He had been uncomfortable the last few days of his 18 year life and we realized that quality is more important than quantity and needed to make the decision to have him go to sleep. The vet and the vet tech made us feel so comfortable through the whole process and made things so much easier I can’t say how much I appreciate the hospitality and empathy they gave us. They help make the grieving process easier knowing that we made the right decision and had their compassion and support through the process Thank you for making his last moments happy.

posted: 03/11/2023

After spending 1k + on treatment at another vet in EPTX for my 3 pups, and the dogs continuously losing weight, I was desperate to get them help- and thankfully found Desert East. They listened to my concerns, showed compassion for my boys and helped them at an affordable cost. After them no doubt saving my dogs life from a super persistent parasite, I didn’t hesitate to take my Husky back to them when he needed his check up/neuter. The doctors and techs were very sweet and caring, and customers can clearly see how much they love their jobs. I won’t be taking my boys anywhere else.

posted: 02/24/2023

I visited on Monday with my husband, and everything was going exceptionally well till we had to checkout. At the end, the receptionist has some serious attitude problems. I was surprised that it wasn't the usual young lady with glasses attending to the front desk instead, it was this older lady that's been there a while. This girl seriously needs to get a reality check. You're dealing with clients, and your behavior reflects poorly on everyone else's fantastic hard work.

posted: 08/04/2023