Four Paws Animal Hospital

The Vet is absolutely amazing he takes his time explaining things to you. There's no wait time but you do have to make an appointment and leave a deposit for that appointment as'well. I really recommend you bringing your pets here.

posted: 05/24/2023

The negligence of this place is beyond me. As a healthcare professional myself I do not recommend this veterinarian. Seeing the responses from the owner shows the lack of professionalism and their egocentric behavior. This vet misdiagnosed my sisters dog with distemper without any testing and recommended to put the dog down. Shortly after we went to another vet and she tested negative. This place needs to go out of business. Instead of sassing and replying to your negative reviews take a professionalism course and learn how to handle criticism for your lack of care. You do not confirm a diagnosis without lab work. Careless

posted: 08/08/2023

I do not recommended wasting your time here, you are better off taking them somewhere else where they will actually pay fully attention to your pet rather than let their ego and self absorbedness diagnose your pet. My puppy had been struggling with a tremor on her left paw and was neglected by her past vets so I took her to Four Paws Animal Hospital as I had read good reviews and saw that the vet had many years of experience. Everything was well until the vet came in and saw my dog for two minutes and quickly diagnosed her with distemper without even looking at her or recommending any test to be done. He later proceeded to inform that I would need to put her down without even considering that maybe she had something else. Didn’t recommend X-rays or anything just quickly told me that she will not survive and I would need to put her down. I refused to believe his diagnoses as it was too quick to diagnose so I took her to the 911 hospital in McAllen and got exams done there. They informed that she did not have distemper but instead something that can be resolved with a simple surgery. It angers me how they neglected my puppy and told me to put her down without examining her first, completing dismissing her, making your job easy just to get to the next patient. As a doctor, you should run multiple test before concluding to a diagnoses and don’t let your past experience with other patients determine the diagnoses of your future patients. It is upsetting to be told by one doctor that your pet will die and ignore her then have another doctor run test and inform you the opposite.

posted: 08/08/2023

Staff was friendly to my Kimbo. Dr Cerelli was kind, caring ,and knowledgeable. I would definitely recommend bringing your pup here.

posted: 02/24/2023

BEWARE WILL FINESSE YOU OUT OF DEPOSIT MONEY. We were 17 minutes late so they said they wouldn’t be able to accept my animals no refund either. To reschedule would be another $55 per animal. I would have been ok with that had I know of the strict appt rules. I am new to the area not from the valley and construction is a constant issue with traveling and timing. I’m giving them one star for poor customer service and communication! If you are a traveler just wait until u get home if it’s an emergency go to 911 pet doctor I hear they are pricy but they will take care of up our animals!

posted: 02/07/2023