Riverchase Animal Hospital

Very caring with animals and pet owners. I was difficult because my elder cat was doing poorly and right after a major move and starting a new career. My world was just in shambles getting the bad news about my beloved cat. I wanted to fight for her to get better and find some mistake or error. There was no errors on behalf of the staff. I did have to let my pet go as continuing on would have been cruel. I was overwhelmed with the compassion and care taken with the process of euthanizing and arrangements for after. I trust Dr. Dees to take great care of my remaining pets. One of my cats loves going and jumps in the carrier to go hang out with all his vet besties.

posted: 03/06/2023

Riverchase always takes good care of our dogs. I've heard good things about them for years, and when my new dog had an emergency, they responded quickly and provided quality care. We moved and began seeing a truly awful vet, so now I drive 30-60 minutes just to come see these folks. Through routine annuals and more serious problems, they've been the best.

posted: 01/06/2023

We came in for an allergy shot and they gave her a flu shot. They do not care about your pet. Really bad business and bad attitudes. I called and made an appointment with Jessica for an allergy shot only. My husband took my baby up there and before he could speak the lady came from the back , asked for my dogs name and took her to the back and gave her a FLU shot. Our appointment was for an allergy shot NOT A FLU VACCINE. So when I asked why was she giving a flu shot and not allergy shot the nurse or whatever she is responds with " I thought that's what you were here for. She needed her booster flu vaccine but we can still give her a allergy shot." And instead of owning up to there mistakes they tried to place the blame on me for missing an appointment that we had scheduled earlier in the month. "Like what? " They also tried to place the blame on Jessica saying she wrote it down wrong. I know that to be untrue because I've spoken to Jessica several times and she is the one who recommended the shot for my dog allergies. Long story short DO NOT TAKE YOUR PET TO THIS VET if you care for them BECAUSE THIS PLACE IS RECKLESS

posted: 01/17/2023

I have gone to Dr. Matt Morrison for many years. I trust his skills. He is also compassionate and funny. He explains things well. He has seen me through several Samoyeds and Pugs. His staff is excellent...very low turnover. When you call, they know you..and your pet. July 29, 2023. I had a wonderful, though sad, experience at Riverchase Animal Hospital. My sweet 13 year old Samoyed, Blitz, had to be euthanized, a horrible decision almost all of us have to make, in order to keep our pets from pain. For 20 years I have found Dr. Morrison to be extremely knowledgeable and with first rate veterinary skills. The compassion we experienced on that difficult day, through the entire staff and the techs touched us greatly. Though Dr. Morrison is retiring soon, I believe Riverchase is in excellent hands with Dr. Dees-Atkinson. She cared for Blitz the last couple of weeks of his life and even emailed me with assistance on her days off! Blitz loved to go to the vet as she patted him (a lot!). To finish the story, we received flowers from Riverchase the next day. I could not recommend a clinic more highly to those neighbors in Coppell.

posted: 08/15/2023

Ryan saved my dog's life! Everyone there is so caring and knowledgeable. Dr. Dee's is the best!

posted: 07/22/2023