Thomas Animal Clinic

Received very kindly. Receptionist is efficient and helpful. All changed when we entered the exam room, not welcoming for our fur baby or us. The assistant was very businesslike but not very friendly for our first encounter- definitely did not get the “your pet is important”. Being new to the state we have questions and concerns so I was asking questions- some answered, some just ignored. When the vet came in, she was in and out so fast that my head spun. She was already on her way out and I asked a basic question about my cat’s teeth. A quick, dismissive answer and she was gone. All is surprising, also because my cat has a very large growth or something on the inside of her neck which, if a thorough examination was done, she would have caught and asked about. The assistant then gave us final instructions and was sending us on our way. I asked if they included nail clipping and was given a full discourse on why they charged— she basically, and literally told me that time is money. We will look into other vets that have been recommended. Seemingly nice people, but truly a business focused on the money— at least that’s our impression

posted: 12/14/2024

I started going to Thomas Clinic because my dog didn't seem to warm up to the last vet. He has anxiety pretty bad and he just wasn't doing well there. At Thomas, he relaxes a lot more, he seems more accepting of the staff. They are wonderful, have a lot of patience with him and give him plenty of treats. I also appreciate that they do not judge, they work with me and are encouraging. I highly recommend this clinic. Top notch staff and very friendly, lots of smiles.

posted: 10/11/2024

We have followed Dr. Thomas from his previous clinic. He helped us years ago when our kitten broke both hips and honestly saved his life. Dr. DeBose also saved my dog's life by telling us the blood work would help us determine if it was time to euthanize. Granted my dog is 12 or so years old, but we really wanted to make an informed decision. She took the time to discuss cost and the pros and cons of our options. Same dog a few weeks later, I took to the shelter for his annual rabies shot. The vet there said point blank he had an ear infection and said he did not have medication on him. He then advised me to take him that day to my regular vet, which we use Dr. Thomas. The.clinic got me in on the same day to be seen. First thing we got into a room right away, which is great. The staff was super friendly. I told the tech what the shelter vet had told me and he said let me get some ear swabs. Did not mention the cost or really ask me if I wanted to pay for that in addition to the vet visit and medication costs. Next, Dr. Thomas comes in, after a discussion about the thermostat that I could hear clearly. He says yes it is an ear infection and says the ear swabs will tell him what antibiotics to administer. Again, sounds like part of the office visit costs. Dr. Thomas returns and lets me know that it is a bacterial and yeast infection. The also informs me that his ears are inflamed and he needs an injection for that. The antibiotics will be administered by packing the ear canals with a gel based medicine that dissolves over two weeks. I ask about the cost and this time I am informed that the tech will let me know once he puts it into the computer. Dr. DeBose did that with me sitting there, why could Dr. Thomas not? What if I could not afford the medication now that I have incurred unknown fees? Turns out the ear swabs were almost as much as the office visit as were the shot and medication. No options were given. The impression that I perceived was take it or leave it. I was not impressed with this particular visit. As of today my dog is doing great for an old man. For that I am thankful.

posted: 12/12/2023

A 24 hour ER clinic made no attempt at honoring our wishes with our dog. They were pushy and disrespectful. We are so glad we left skid marks against medical advice so we could go to Thomas animal clinic the following morning. Everyone on staff was exceptional! We were treated with respect and our old dog with dignity throughout the difficult process of deciding what was the best course of action. We will never take any of our animals anywhere else. Thank you!

posted: 07/30/2023

Dr. Thomas is such a wonderful person. My dog once ate a turtle, got obstructed, and saved my dog from becoming more sick. He prioritizes his patients and will give whatever they need. Very caring doctor and staff!

posted: 08/18/2023