Burleson Animal Emergency Hospital

We have taken every single one of our 5 dogs to the Burleson Animal ER over the course of the last 4 years. From things as small as an allergic reaction, to as large as our oldest baby needing to be in oxygen therapy for over a week. We have had NOTHING but good experiences with them. Have we had long waits at times? yes. Have the costs been higher than our regular vets? yes. But we understand that emergency care warrants both of those things. And truly, the times we had to wait, I was grateful that our pet wasn’t so sick to warrant immediate need. We have found caring and compassionate staff from the front desk, to technicians, to doctors. While we hope to never have to bring our animals to emergency care, we feel very fortunate to have had the experience that we have.

posted: 12/22/2023

Everyone has been nice over the years. They have had to help some of my fur babys cross the bridge, help with my german shepherd with his hip pain. And just these past couple weeks I had to take my 5 month old kitten in and she had to have an eye removed they did great with her and she loved the girls 🙂. I will continue to use them!

posted: 03/24/2024

I took my dog in she spent the night they sent her home and she died I my arms the next day I’ll never use them again. It cost us 3,000 to bring our baby home to die. When I called to tell the girl her exact words were “what do you want me to do about i” Not a “ohI ’m sorry” nothing. Not even a call from the Dr. saying “oh my gosh we are so sorry” Nothing Just “what do youwant me to do about it . How about not send my dog home before she’s ready I’m forever traumatized!!! I got more compassion from Farmers Dog! Than these people.. They are rude and the first thing they make sure of is they get that money up front. I’ve never gone to a vet that wants money before they even treat the dog. And then don’t seven send a itemized account of where that money was spent .

posted: 04/06/2024

We recently went to the hospital to see if euthanasia was the best choice for my senior baby dog, and after determining it was the staff was extremely kind and patient and let us decide when we were ready to move forward with everything. We were in the room with our baby for nearly an hour And never once did we feel pressured or worried since we knew that the Doctor that was helping us was a kind person and walked us through every step. The doctor assisting us, a woman with long brown hair and a man upfront with glasses, were so kind and even gave us a paw print and some fur to remember him by. It was the most difficult decision Our family had to make, but the staff made it as kind as possible and we are eternally grateful

posted: 05/03/2024

We brought our cat in late last night and we knew she was in the worse condition possible but still needed to hear it for ourselves. Well Tangerine was too critical to save so we had to do what had to be done. The staff was stellar! We were able to say our good byes and were treated with so much comfort and empathy. It was so much going on that I didn’t get the names of the beautiful souls that attended to us during this time but we appreciate you so much. Thank you🙏🏾

posted: 04/15/2024