Burnet Road Animal Hospital

Went there two separate times when I adopted a couple of puppies from Heavy’s HEART pet rescue where they were getting their initial vaccinations and checkups. The business was extremely clean and the staff was beyond friendly. They were pleasant and went way above anything I’ve ever experienced in Ohio. The doctor was very thorough and gentle with every touch on these puppies. I’m not from Texas but if I was, I know where to take my babies. You all were very friendly and treated me and everyone that came in with the utmost respect. Thank you for everything you’ve done for my babies, Poppy and Cooper. They are doing well here in Ohio and I thank you for making sure they were good to go. Thank you also for caring as much as you do. You set the par and standard as what every vet should be. 🥰

posted: 10/30/2023

I needed to find a new vet for my anxious pup. For context, it took my dog over a year of seeing the same 3 people every Saturday and Sunday for her to allow one of them to touch her. This girl has a major case of stranger danger and Dr. Amy won her over within a few minutes. The staff is always helpful. They treat you like a neighbor, not a number. I bought the wrong heartworm medicine and they gladly exchanged it for the correct one. They even walked me through ordering it online. I took a picture of the receptionist that day and attached it here. LOL!

posted: 04/05/2024

It's been almost two years since my animal passed and I was unsure if I ever wanted to leave a review. I took my cat here while she was having abnormal behavior. The older doctor that saw her was aggressively handling her and was joking around ; even though I explained my concerns. As we were leaving, the receptionist was even making jokes and commenting on how unique my last name is. This staff cannot read the room and be professional. He did not do proper tests and told me to give her medicine. I asked if that is a good idea and informed him she is really sensitive to medication. Later that night , she was unable to move and was breathing very heavy. I had to wait until the morning and rushed her to a different animal hospital in the morning. It was the worst week of my life. After tests, they noticed she had an enlarged heart and would soon have heart failure. I made the decision to put her down instead of let her suffer. Burnet Animal Hospital could have done the proper tests to avoid my pet from suffering due to the wrong medicine given to her. I don't recommend this place. I hope these people read this and learn to be professional when dealing with customers.

posted: 04/09/2024

I trust my pet with BRAH. They take the time to explain any health condition in detail and have prescribed the correct medications to help with any health condition my cat has had. They honestly seem to care about your pet and you can tell both Dr. Toth and his daughter Dr. Amy Toth know what they are doing and are in fields they love. I appreciate everything they have done for Leo my cat, and will continue taking him to them as long as I remain in Austin.

posted: 01/10/2024

Dr. Amy is wonderful with my dog who's a very anxious patient. Dr. Amy's father, Dr. Rusty Toth, was my other dog's vet for many years. I credit his excellent, thoughtful care to her long life of 16 years. Highly recommend Burnet Road Animal Hospital; excellent vets who truly care about animals.

posted: 02/07/2024