Banfield Pet Hospital

3.8 (155)
12901 N Interstate Hwy 35 Bldg 7 Ste 700, Austin, TX 78753, USA

Hours:

Monday: 8:00 AM – 6:00 PM

Tuesday: 8:00 AM – 6:00 PM

Wednesday: 8:00 AM – 6:00 PM

Thursday: 8:00 AM – 6:00 PM

Friday: 8:00 AM – 6:00 PM

Saturday: 8:00 AM – 6:00 PM

Sunday: 10:00 AM – 5:00 PM

How to Save Money at Banfield Pet Hospital

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2024
Rating Provider Total Review
4.4 AKC 891
4.5 ASPCA 11,714
4.9 Embrace 16,675
4.9 Fetch 11,124
4.2 Figo 2,598
4.7 Hartville 164
4.9 Healthy Paws 9,976
4.9 Lemonade 805
4.6 ManyPets 2,335
4.0 MetLife 626
4.8 Nationwide 21,404
4.3 Pet Assure 12
4.5 PetPartners 112
4.3 Pets Best 12,058
4.6 Pumpkin 1,425
4.6 Spot 6,848
4.9 Trupanion 67,964
4.8 Prudent Pet 125

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

hand swipe
Valerie Behrendt

I’ve used this Banfield since we moved to Austin in August 2021. The vets and techs are good although we have from time to time had an issue with the front desk staff being untrained, miscommunicating etc. that has gotten better since I had a word with the vet and now they’re aware I’m rather picky about things like not leaving my anxious dog there all day because no one called me to get authorization for extra treatment. They went out of their way to create a plan where I can come in at 4:30 and stay with her during her visit rather than drop off in the morning and gave her stay until the vet has a chance to give her her check up. This has worked very well for me (since I now live twenty miles away and don’t have to make two trips) and for the dog who is much better when I’m there and she does not have to stay in the kennel all day waiting for her treatment. My dogs have enjoyed good health under Banfield and we have the program where teeth cleaning, regular check up and basic shots are included and we pay extra for influenza and Lyme vaccinations.

posted: 07/22/2024

Jon Acord

I am pretty unhappy with the services provided. Brought in an older cat because I was nervous he wasn't feeling well. After a flury of expensive tests, I was assured it was the equivalent of a kitty cold. He died 10 days later. Something was obviously wrong with him that could have maybe been prevented.

posted: 10/01/2024

Ephraim Rises Again

Horrible service. They won't call to tell you there's a problem with payment untill they can rob you. They can call to set up a pet appointment but not call to say there's a payment problem.? Plus my card had fraudulent charges after I had used it there which is why my bank closed to them. I never use that card anywhere so watch your stuff!!

posted: 06/25/2024

Michael Ronda

First off I use a card I never use and then I start getting fraudulent charges on it after. So my bank cancels the account. They did not tell me they were not receiving payments. No calls no mail. Then I get a call to take my pet in and then they tell me. Beware of these scammers

posted: 06/25/2024

Rob Higareda

Drove out to get some prescription food for my dog. Hours say they are open until six, but they just decided they didn’t feel like being open that long today and closed at 4. Great customer service…

posted: 07/03/2024