Austin Veterinary Emergency and Specialty

There’s not even close to enough words to say how amazing this Pet ER is. I brought my baby girl in with not even a phone call before arriving and they immediately jumped into accessing her, making sure we were good, and getting right down to work. They took such great care of my girl who is very high-anxiety by default, so much so that she was immediately comfortable in their hands. The greatest part was how extremely thorough they were and very straight forward as to not keep me in the dark toward pricing, progress and expectations. They laid everything right out in front of me in order to make the best choices for my girl. I’m happy to report that we were able to come home with a remedy, follow-up recommendations, and pure relief. I cannot assure you more that this is the right place to go for your pet emergencies. Prices are affordable (in the mindset of knowing how steep vet bills can be and comparing it to most other 24-hour places) that I didn’t even need to get Care Credit but decided to go through with the application because I can actually pay it off and further benefit my credit. Side note: Care Credit itself is a tricky thing because if you pay off within 6-months, it’s no interest but 32% if more than that, just fyi! In closing, I want to thank every single person who worked with us to bring Margot home tonight where I was almost convinced that this was something that would have ended me. The staff was incredible sincere and it just really helped to comfort me of all. Thank you, thank you, thank you AVES!!!!

posted: 06/02/2024

Really appreciated all the people in the back, from first asking if my boy was a working dog and if they could take him back for a exam, to keeping me updated and doing the MRI of his stifles as well as back, even though stifles weren’t something they regularly did. They had truepanion direct and were able to get my preapproval quickly and save me from having to make a second trip over (roughly 2hrs one way). They have also touched base twice to check up on my boy. I will definitely use them again, when the need arises!

posted: 03/14/2024

Sadly, I had to take my dog here to get an MRI, to find out he had brain cancer. Fortunately, the staff here is so incredibly kind and made the process of decision making and end of life care more easy than I expected. They were incredibly responsive to my calls and emails, even after hours when my buddy was ill and I wasn’t quite sure what to do. They made a terrible time in my life easier with their care, attention, and understanding. They even sent a condolences card after my buddy passed away.

posted: 02/21/2024

Had to take my sick mini schnauzer to AVES on Sunday morning at 3am. Saw me right away and kept me apprised throughout the visit. Discussed various levels of treatment and the one I selected alleviated the symptoms within a couple of days. AVES has a terrific staff and I highly recommend AVES!

posted: 04/12/2024

Fantastic place, fantastic doctors, fantastic care, fantastic workers, Winnie was one very sick 4 year old. Almost died the night before , but was told to bring her here in case she needed an operation. They did testing , scans, given oxygen, after two days and nights of excellent care ….able to bring her home and today she is one happy little girl and we are so thankful for the care and concern. Thank you one and all.

posted: 03/25/2024