Knoxville Pet Emergency Clinic

This place was great and took care of my pup and made me feel comfortable and happy! If you have an emergency on the weekend this place is a great place to go! Thank you so much for help with cooper! He is in recovery and ready to get back to all his Adventures!

posted: 10/21/2024

Went in on a Monday morning after my 9 month old pittie broke his doe nail. They took him right back and took great care of him! They were quick professional and very kind! I hope to never go back but if I have another emergency I'll be heading here! They made a nervous mom very happy ❤️

posted: 10/28/2024

I originally called this place in a panic as my dog was squealing in pain (unusual for my baby) and they recommended a different place because it was closer to where I'm located (newport) be cause of the severity of the situation to try and help. The other place... 5 oaks in Morristown.. awful! The lady hung up on me when I told her I didn't have $900 for a consultation. Completely unprofessional!! So I called this place back, and they heard my baby crying in the background and knowing I couldn't afford to pay for everything right away. They told me to bring him in straight away. ❤️ they were SO empathetic and kind and truly there for the babies... not the money... there, they know pets are family. 🐾❤️ by the time I got there, my baby's stomach had expanded many times it's usual size (his stomach flipped...💔) and because he was so old, 13.. and had other issues.. it was possible he wouldn't make it through surgery and I didn't want to put my baby through that. They got him ready while he gave a bit of strength to muster a few kisses to them as they did, to bring him to me to do what no pet parent ever wants to do... 😥. They put me in a room so I could say one last goodbye to my babyboy. They didn't rush me either and gave me my space and time to come to terms with what was about to happen... they walked me through the process and prepared me as I sang goodbye to my boy as he took his last breath and wasn't suffering anymore. After it was done.. they let me stay in that room with him and didn't ask me to leave... they let me stay as long as I wanted because I had trouble letting my boy go. And they were so very kind, understanding and supportive as I grieved my baby boy. Once I got ready to leave they knew I couldn't afford to pay for all I needed to pay for.. but instead of turning me away like the other place did before, i could step a foot in the door... they worked with me the best they could to make sure my baby was taken care of, and kept safe and sent off for cremation. They even put him in a beautiful wooden box with a beautiful certificate with such heartfelt words inscribed which I didn't know they did. 😥🐾❤️ and were so apologetic and sympathetic of my loss... like genuinely... not just words.. they felt my pain. ❤️ this place... deserves an A+ for their services and the way they handled things.. for such a tragic event for me... they made me feel like my boy was taken care of properly and respectfully every step of the way. I'm so glad I found this place and came here. Their staff is top notch, and they all deserve a raise for their excellent approach to all situations. They will forever deserve my gratitude for how they treated me and my baby boy. I could never repay the kindness they gave to me from the first phone call at 1130 at night in a panic, to the moment I picked up his ashes. 🐾❤️

posted: 10/23/2024

took perfect care of our baby & was super friendly! Didn’t hesitate to get him cared for right away. Will definitely go back if ever needed for emergencies this will be where we go!!

posted: 09/07/2024

the emergency pet clinic has been amazing! their caring and compassionate outlook along with treating our fur babies like family is why i will always, in emergent situations, have my pets treated there! my GSD, Maverick, can be very intimidating, but the staff showed no fear, only caring and helping hands to treat his ailment.

posted: 10/16/2024