Hixson Pet Wellness Center: Denise Jones D.V.M.

The folks at Hixson Pet Wellness are awesome. My cat was scheduled for a dental procedure that required anesthesia but they realized that he was allowing them to do their work without any anesthesia. They quickly found no problems and cancelled the procedure, saving me hundreds and the risk to the cat. A huge thank you to the whole team there!

posted: 09/14/2023

I took my dog in for the first time this afternoon because she started having a food allergy flair up. I was dreading taking Trixie to the vet because she is extremely reactive to other animals and has a history of not loving new human friends. Hixson Pet Wellness took her entire history into consideration and it's the least stressful appointment Trixie has had at vet in a very long time. Jennie got us scheduled as their last appointment of the day to avoid any unnecessary contact with others, and was so considerate of Trixie's behavioral and medical history. Since she has food allergies, she couldn't be given treats, but Jennie got her a tennis ball (her favorite type of toy) to cut the tension and make it a positive, fun experience for Trixie. All of the staff and Dr. Jones were so patient with her and didn't even have to use any heavy restraints or a muzzle on her. They took such great care of my girl addressed every concern I had. We will definitely be returning for all of her future medical care! When they say "fear free" they mean it. I can't recommend them enough.

posted: 06/27/2020

I’ve had two cats since being in Tennessee. My first cat was with me since I was 6 years old (I’m 22 now) and unfortunately last year we had to put him down in August of 2021. Up until the day he passed away, Dr. Denise Jones and her associates, Baylee, Jennie, Victoria, and Jenna have treated him like their own. Then in December of 2021 I got my new kitten, Charlie. They remembered who I was and were all very happy to see me back. Every time I go whether it be for a routine check up, vaccinations, nail clippings, etc., I always trust them to do a wonderful job. By far one of the best places I’ve ever been to. Everyone is extremely knowledgeable, caring, gentle, happy, and through with all of the things I need done. Thank you Dr. Jones and all of your Associates for allowing me to trust you with my cat’s life!

posted: 03/20/2022

I was very impressed with the experience we had. Our entire family went with our dog for a check up. Dr. Jones and her staff made our trip pleasant & comfortable. She gently approached our puppy and gradually played with him upon meeting. She gave us great advice on things we had questions about. She did not pressure us into buying anything and, in fact, was very reasonable! She was incredibly kind, down to earth & professional. I think we found our vet!

posted: 01/08/2019

I cannot say enough good things about this vet clinic. I had my first appointment yesterday for my two very fearful and shy rescue kitties, and it was unlike any vet clinic I've ever been to before. First, I was able to get a same day appointment just for vaccinations and a checkup, which gave me confidence that if my kitties ever had an emergency, we'd be seen right away. Second, they have a separate "cat room" where we were immediately escorted with no wait at all. The cats were then allowed to wander around and relax before any poking and prodding began. In addition to allowing them some time to settle in, they also have feline pheromones around the office and on the table they use for inspecting the cats to help calm them during their visit. During the exam, the vet, Dr. Jones, and her vet technician, Jen, were extremely careful to give my kitties the best possible experience, with lots of praise, no manhandling, and resting periods between stressful parts of the exam. You could tell they sincerely love animals. And my favorite part as a neurotic pet mom, is that everyone there is SO knowledgeable. I asked 1,000 questions about vaccines, injection-based sarcomas, dental cleaning, and various other odds and ends, and the vet technician was aware of and able to answer all of my questions and concerns. Additionally, because we are considering adopting a Greyhound, I was pleased to find that Dr. Jones had quite a bit of knowledge about their special needs despite it having been a few years since she'd treated one. She answered all of my questions about greyhounds and then some! She even showed quite a bit of concern about me choosing the right dog for our household given the nature of my cats. It was by FAR the best experience I've ever had with a veterinarian, and they now have a lifelong new set of kitty patients (and a dog once we get one!). My kitties took less time to recover than they ever have from a vet visit before, and Jen even gave me a follow-up call the next day to ensure my kitties were doing well after their vaccinations. Oh, and one last thing. Their prices are extremely reasonable considering the level of expertise, treatment, and service you receive. I was looking for a highly competent vet with reasonable prices, and this is EXACTLY the place to come to if you'd like the same. I highly, highly recommend you bring your pets here. Over the years, I've been to many local vet clinics, and I can say with confidence that you won't find a better place in town!! Update 9/16/20: I continue to be SO impressed with Dr. Jones and this vet clinic. I have 3 dogs and 2 cats, and I am particularly concerned about ensuring I do not over-vaccinate. Today I called with a question about whether they do titer antibody tests, and I was shocked when Dr. Jones herself got on the phone with me and spent several minutes describing the pros and cons and current recommendations as well as her own personal experiences in her many years of veterinary practice. They care about both the cost to you (let’s face it, pet care can be expensive), and they care greatly about the health of your pets. I cannot say enough good things here. This is the best vet clinic in town.

posted: 09/16/2020