Cordova Station Animal Hospital

This place is full of kind, caring, and knowledgeable people. We have taken our Sheltie here for years. Recently, we had to make the hard decision to put our eighteen year old Siamese kitty to sleep. They were so kind, informative, and gave our sweet old man the dignity and care he deserved

posted: 06/11/2024

The most money hungry clinic you would ever go to. Took my dogs here for years and always had an extremely high bill with each visit. The last one being over $700! My dog has allergies and they continued to give me bad suggestions of giving Benadryl that clearly did not work due to the continue itching and constant ear infection that cost an arm and a leg to resolve. When I pushed for another option they recommended a shot or a prescription called apoquel. During the visit I explained that I couldn’t continue paying to come in for the injections every time and wanted a prescription. The nurse even recommended to get the prescription from them and then take to Costco to fill since it was cheaper. He said to go ahead and do the injection that visit and then I could come back once that injection runs out to pick up the prescription to get filled elsewhere without paying for a consultation. I made sure to confirm that I wouldn’t have to pay for another visit. Once the injection ran out and my dog was showing his allergy issues again I called and requested the prescription. Once I went to pick up they gave the bottle of pills and was ready to charge me. Once I stated that I just needed the prescription and not the pills they had me wait again and then a lady (Tara) from the back (that I have never met before with a power trip) told me pretty aggressively that she will only give me one month supply (which was a lie because she only gave me a two week supply per the prescription) because I have to bring him back in for bloodwork as a “baseline”. I asked how much more would that cost and she said $250! Of course if I were to purchase the medicine from them instead that was not brought up at all. I left and tried to get the prescription I had filled through Chewy. Chewy suggested the quickest way to get it filled was to put the vet’s info instead of mailing in the prescription which I did. The next morning I get an email that the vet declined the request. When I called to asked the same rude woman (I’m being told is Tara, a tech, who has never treated any of my pets before) said she declined it because she already gave me a written script. I explained to her the quickest process with Chewy and she said that fine, to send again and she will approve. But emphasized that I need to come in to get blood work. Which I questioned why it was not done at my previous visit to save me at least the consultation fee. They just kept rambling on with the importance (to their pockets!) of the costly bloodwork. I explained that I understand there is protocol but that should have told me before in my previous visit and when I requested to talk to the vet from my previous visit he was not available and I was transferred to someone else that kept rambling on the importance of bloodwork. You can clearly see from the other one star reviews that I am not the only one with similar issues with this clinic. Learn from my mistakes and save your money and go somewhere else.

posted: 09/17/2024

Two of Cordova stations happy customers! Dominick grooms both pets pictured here (before & after pics of cat). It’s hard to put into words how much I appreciate his personality and kindness he has towards my pets so instead I’ll share a story. The fist time Nibbler (cat) was groomed by Dominick my husband picked her up, sent me a pic and I called their vet office immediately. I had to speak to Dominick on the phone because I wanted to make sure he understood just how grateful I was. Grooming Nibbler has been…I don’t want to say traumatizing but it’s been incredibly difficult for both myself and for her. It’s not news to anyone that cats don’t exactly appreciate the gesture or the act. I shared that with Dominick and do you know what he said? He said “yes, she got upset with me a few times too but each time she told me she didn’t like something I stopped grooming and we just had a little conversation to let her cool down. Her and I had a lot of conversations” I want everyone to know that I fully anticipated Nibbler having to be sedated for this grooming session because she puts the wild in the term “wild cat” when I’ve attempted bathing her. So instead of jumping to the easiest path of sedating for her bath and haircut he took time out to have a time out with her! Nibbler even came home happy!

posted: 05/20/2023

These people were so awesome. They were super nice, down to earth and made me feel so welcomed. I live off of disability and didnt really have alot of money to work with, and they talked to me just like they would a relative. The actual doctor personally called me to talk about my pet and he didnt rush through the conversation at all. I mean he really talked to me and was one of the kindest coolest vets Ive ever met. He told me if I had any questions or worries he would be there personally to talk to me and not just a tech. Also a day or two later someone else from the staff called and checked on us. Very awesome place! I highly recommend them. They were charging less than the 8 other places I had called.

posted: 09/11/2024

CSAH staff are always kind to pets and clients alike. They very obviously prioritize the well-being of their animal patients above all else. They've repeatedly gone far out of their way to offer their time and expertise solely for the sake of my pets.

posted: 08/24/2024