All City Pet Care South: Heitmann Jeff DVM

The fact that I have to take my dog in at midnight was awful. The fact that they are open 24 hour for the emergency clinic is a blessing! There was a $132 fee to see a vet but my expensive visit was worth it to help my fur baby feel better. In the end, her eating something foreign that we couldn't tell what it was cost me about $1000 but she's alive, resting, and not throwing up anymore. The whole overnight staff was very kind and understanding. They explained things to me and made fair recommendations. I was told that many people don't do the ex ray and only do blood work because of the coast. I'm telling you now, do the ex ray if your pup may have eaten something. Yes, it's expensive but you love your baby and we would not have known that she had an obstruction if we hadn't done the ex ray. A plan of action was made and medication was prescribed. Now, my precious Opal dog is home resting and doing so much better! To see her comfortable is well worth the price tag. While it wasn't a fast experience, I would say it was very comparable to a standard ER visit for many people. It took us about 4 hours to get in, find out what the issue may have been, take action, and then head home. It wasn't unreasonable in our situation, and while every case may be different, I think the staff was very reasonable and understanding. Our midnight visit, while upsetting, was necessary and I'm glad we went. Opal has relief from her pain and is now resting comfortably at home because of the caring actions of the staff. Thank you to everyone involved in her care. You've reassured this dog mom and given my baby her comfort back.

posted: 08/12/2023

Dr Sara was amazing with my dog, who has always been protective and has anxiety around strangers. She and the tech took their time and it was a wonderful visit for my dog. Highly recommend this office.

posted: 04/22/2023

I'm sure the vets are just fine but we couldn't even get past the front desk because the customer service was terrible. Incredibly rude front staff that refused to help during an emergency... will not be coming back

posted: 05/13/2023

I took a stray cat here after hours and they were very helpful as well as our own cat for checkups. Everyone is super nice and helpful, very quick with testing and appointments.

posted: 11/03/2021

All City Pet Care was great. They were helpful when my dog and I needed it the most. They were the most compassionate and thoughtful people I could have hoped for. Thank you to everyone that helped us in such a difficult time.

posted: 01/07/2023