Sunbury Animal Hospital

Horrible for both veterinary care and boarding services. I highly recommend other vets and boarding facilities that I list below. Veterinary care: their prices are higher than other vets in the area. We paid a significant sum for dental work for our dog, and had a sick visit a few weeks later. During the sick visit, the vet noted that he badly needed dental work. When I reminded her that they had just done a dental for him, she turned red and tried very hard to backpedal. It felt like we paid for nothing. They also say they are an emergency hospital but aren't very available after hours. It's next to impossible to get someone on the phone. They have over billed us several times and it was a battle to get refunded (I'm talking over $100 on multiple occasions- don't waste your time with their wellness plans because they will still try to bill you for the included services) Boarding: we board our dog regularly, sometimes on short notice so we have tried a handful of boarding locations in the area to compare to. We have a retired Greyhound, which is a bony breed that has been crate trained his entire life. After boarding at SAH for a week, every pressure point had an open sore, as if they gave him no bedding. We didn't notice until we got home, and when I called to ask about his quality of care, they said "he must have gnawed himself" and that's the only possible explanation. I asked if they observed him gnawing, they said no. I asked why he would have only gnawed his pressure points/the spots that contact the floor when he lays and they had no response. They did nothing and were unapologetic. They didn't even offer to see him to address the wounds. We went elsewhere, got him the meds he needed and are never looking back. We now go to Companion Animal hospital, who is excellent for both boarding and veterinary care. They gave him a great dental surgery for a more competitive cost. They remember our dog and treat him with love and compassion. He never returns home with any type of sores. We also board at D&Js and they are by far the best boarding facility in the area. They also remember our pup and treat him great. He never returns home with any type of sores.

posted: 03/16/2024

Great place to take your furry friends. Big or small, the people at Sunbury Animal Hospital will take care of them. Everyone is always polite, every time I'm there. Very clean and sanitary place. Everyone and everything is always taken care of, and the staff always seem to go out of their way. The kennel staff always work so hard to keep the animals comfortable and calm during their stay. It's impressive how they manage all of the animals they get. I heard a gentleman singing the last time I was there almost like an opera. Wonder if they have concerts there for the animals, lol. Autumn and Mariah and everyone in the kennel are always amazing. Thank you again, everyone, at Sunbury Animal Hospital.

posted: 03/07/2024

Friendly techs and doctor. Took my mother's cat to SAH. and they took care of her pet. They would explain everything step needed so my mother would understand and be happy. I was very pleased how they treated my mother and her pet.

posted: 03/20/2024

My dog fell very ill in a short amount of time. I couldn’t get ahold of my regular vet, and tried calling 30 different vets in the area, none would take my dog. Called Sunbury and had an appointment the very next day. Staff was great and compassionate. Ultimately we needed to have her put down due to a massive tumor in her stomach. They were amazing through the whole thing. Making the hour and 20 minute drive was worth it. I’d do it all over again if I had to.

posted: 01/28/2024

I usually don’t post reviews but the experiences I’ve had with this place on 2 occasions is absolutely disgusting, it first started when my mare ( 2 years ago) coliced and I called them for her as an emergency farm call. I live maybe 15 minutes away from the animal hospital and it took them 45 to get to my house, by the time they got there my mare had rolled twisted her stomach and died. Second occurrence, my dog had Lyme and was having a super bad flare up, again emergency, couldn’t move eat or drink, I was sitting in there from 10pm- 5 am, all for them to tell me it was flare up and he was constipated, didn’t get seen by the actual vet till 4, she was amazing, the vet tech had an additude and wasn’t pleasant speak to. If you care about your animals and actually want to get them help go anywhere else then sunbury. If I could give negative stars I would. Do better sunbury.

posted: 01/31/2024