Veterinary Emergency & Referral Hospital

Called and needed life ending care for our 15 year old house cat. They were able to get us in asap; professional, respectful and very supportive through the process.

posted: 03/23/2024

We had to drive 50 miles for them to take care of our cat because it was past midnight. They did a great job of taking care of him. The problem I have is how they take advantage of people by overcharging for services. They wanted to keep him there for 3 days to basically jack up the bill. We took him home and went to our own vet who did the same services and the cost was about 60% less. Take care of animals and stop ripping off people because you know how we love our pets.

posted: 03/02/2022

Barton Heights Veterinary Hospital is excellent and we would recommend them to anyone looking for a veterinarian or in need of an emergency veterinary appointment any time of day (and they are 24 hrs for emergencies.) We moved to Stroudsburg in December 2019 and as our two cats were completely up to date with their immunizations and checkups from the veterinarian in our previous region, we had not yet formed a relationship with a new veterinarian when we moved. Now in July 2020, our 10 year old cat, Tiger had a gastroenterology situation that reached a point where he needed medical intervention, and Barton Heights fit us in as an emergency appointment. They were caring, compassionate, and treated Tiger appropriately with their thorough exam, fluids, and medications given. If you are in need of a veterinary practice, they are worth checking out.

posted: 07/10/2020

I went to this hospital last week after my dog Coco broke her rear right leg while playing outside.Coco was about one month pregnant. When I got there, they saw me fast and after Xray, the doctor came and said Coco needs surgery after she deliver because she broke her tibia in two places and her fibula in one, and she will need surgeryour and he gave me two medications for 20 days Novox and Gabantine, he told me to make her comfortable home until im ready for surgery. He didn't even secure the leg to avoid movements or keep stable for the time being to avoid more injury or damage to the dog. . When I got home, my dog was still sleepy from the drugs they gave her prior to Xray. The next morning when I was getting ready to feed her, I saw that she was trying to use the leg so I looked on YouTube how to splint the leg and splinted it which made her moaning a little less. Then my phone rang, when I picked up, the doctor who took care of Coco called, he said to me not to give her Gabantine because it might cause her miscarriage, he didn't advise me at the clinic but called me to tell me that later, what if I already gave her the medication. Then I said to him, I'll bring it back and I asked if he can splint her leg for mer and he said sure. I went back to the hospital and paid additional 79.75 dollars, I asked about returning the Gabantine and one of the nurse came there furious with loud voice saying that they can't take the medication back because it already left the hospital, I asked her even if it was prescribed wrong and I don't need it, she said it's for your dog support life, we try to keep your dog stress free so she doesn't have to miscarriage. And she said other things but the fact that they couldnt take that medication bothered me. I didnt want to argue, I became the bigger person, thanked her and left knowing that I was given medication that I didn't need and forced to pay for it. Now when I got home, my dog couldn't stop panting and moaning, she couldn't stop and three days later I decided to open the splint to see why she was in pain. When I opened, I found out that they splinted the leg in the bent position, also, they supported the whole leg on the splint with the top front of her toes using bunch of tapes. When she apply pressure on the leg, she uses her toes muscles which caused all the skin on her toes to peeled off. Then at the bottom of her foot, I found out that she has about one inch deep hole which explains how she broke her leg, but the hospital missed it twice, the first time I went there and the second day when I took her back for splinting , either they saw it and ignored, because they didn't treat it or mentioned it to me. I think firest they are incompetent, they cause more harm to the animal rather than saving her. Then, they neglect to to thorough assessment and missed the big hole on the bottom of her foot. Third, they gave me medication that could cause miscarriage to my dog without consulting me. Make me pay for theirent mistakes. Finally now I am nursing unnecessary wounds, plus the broken leg.

posted: 02/13/2019

Would give zero stars if possible. We brought our cat in for emergency care at 4:30 in the afternoon and was told there was no doctor in the building and we would have to go somewhere else. Never again.

posted: 06/20/2021