Hannah Pet Hospital - Tigard

While it's true the wait times on the phone and at the offices can be long, and there is a clause in the contract that seems scary if you don't understand what it is and how it works, I have nothing but good things to say about Hannah. Thankfully I've only needed vet services twice so far, but both times the incurred costs would have been difficult if not impossible for me to pay up front, and my cats would have suffered. When my senior cat passed away, they handled her remains for me and sent me a lovely condolences card with ink prints of her paws and nose. When I was unable to safely get back to the Tigard location to pick up a newly adopted cat after being spayed, due to atrocious weather and poor road conditions, they boarded her for three days, and then ferried her right to my apartment building because I literally couldn't get out of the sheet of ice parking lot. All for zero extra charges. The offices are very clean and the staff has always been gentle and patient with my cats, even when they seem swamped during busy days. They were open and responsive even during dangerously bad weather, utilizing email and other means of contact between offices when the phones and computer system at Tigard were down, so I was still able to get updated information. Sometimes I have had to make repeat phone calls to get the answers I need, but I've never felt ignored or dismissed, and it seems clear to me that even though you can't always get an appointment immediately, even though you sometimes have to wait when you do arrive for your appointment, they are invested in the safety and comfort of the animals in their care. The negative reviews that seem based mostly on wait times are upsetting to me, because I think it's important to bear in mind that doctors--even animal doctors--have a duty to prioritize the cases that need the most help and attention, and remember that that isn't always going to be you. And when it IS you, you're going to appreciate that some things in life aren't first-come-first-served.

posted: 01/28/2024

We have both our cats covered with Hannah’s plan. Regularly scheduled care is always great, but they really shined recently when one of our cats became severely ill. We took her to the Tigard location, she had to stay there an entire week, we received a morning text message and an evening call each day, keeping us posted on her progress. She was her old self when we picked her up today. No out-of-pocket charges for this whole time, it’s all covered in their plan. Healthy cats and peace of mind!

posted: 04/08/2024

It's been a long time since I've had a dog in my life, and now I do. She is the best, and I want the best for her. That's why I chose Hannah Pet Hospital.i heard about Hannah from a friend, who absolutely raved about the care her two dogs receive at every visit. I absolutely agree! For a small monthly fee, everything is taken care of at Hannah. They set appointments, send reminders, set follow~up appointments, answer all questions, and give the best care. And there is absolutely no charge...it's all included in the monthly fee. Plus, if any emergency treatment is needed, that's included as well. Not a penny out of my pocket for shots, health checkups, or emergencies. I'm so very thankful for Hannah Pet Hospital! You will be too.

posted: 06/24/2024

Hannah has an amazing staff. We have been members for eight years. They show compassionate care, love and are trustworthy. Thank you, all of you for everything.

posted: 03/05/2024

We signed up for care at this animal hospital almost 2 weeks ago now. They were able to catch some seriously life threatening things going on with my cat. She’s been in their care for a week today and she’s been progressing under the care plan they have for her. They’ve treated her with great kindness and their communication has been really helpful. Can’t wait to bring my baby home healthy

posted: 02/25/2024