VCA Salem Animal Hospital

I couldn't be more grateful for this wonderful group of people. I unexpectedly had to put down my best friend. I was not ready for this. From beginning to end, every single individual showed so much empathy and compassion for what we were having to endure. From delivering the hard message of what Grizzly was going through to giving me the best options available to make his passing as peaceful as possible. Even after his passing, they have still shown their compassion through a heartfelt, hand-written letter that touched my heart deeply. Thank you so much, Dr. Wermuth, Linda, Courtney, Meagan, Madison, Emily, Katie, Riley, and Kaye. The support you've shown me and Grizzly will never be forgotten. May you all receive the love you so graciously give❤️

posted: 12/02/2023

Last Friday, 8/5/22 we had to make the difficult decision to say goodbye to our 9-1/2 year old GSD, Thunder. I called around to several local veterinarian hospitals and none could get us in except VCA Salem Animal Hospital. Our boy had stopped eating. I thought he just had an upset stomach, but unfortunately it was much more dire than that. We were told that he had a mass inside his stomach and it had spread to his pancreas. The mass ruptured and our poor boy was bleeding internally and had become anemic. That day was one of the worst of my almost 54 years of life. The veterinarian was very patient, kind, and compassionate. It was hard to say goodbye because our boy marked a new beginning for my wife and I when we moved from Vancouver to Salem. So, it felt like a decade old chapter closed on us suddenly, without warning, and definitely unexpected, we had to say goodbye. Yesterday, Wednesday, 8/10/22 we received a very heartfelt card in the mail. All signed by the hospital staff and the veterinarian. They had stamped his paw print on the card. It was one of the nicest things that I’ve received in a very long time. Thank you for helping me through losing our companion. I won’t forget it.

posted: 08/11/2022

Thank you to all the staff that was very supportive of us and very very heartfelt and caring during happen to put our our sweet 18-year-old Chihuahua down. The vet nurse had recently just put her dog down the month before and I felt that because of that we experienced the highest level of respect and warmth that we could possibly receive. It was already hard enough to do with the situation but to have such a caring staff take such effort into making sure those last moments for us and for our dog We're not traumatizing or negative in any way. I highly highly highly recommend using this service for anything but especially for any kind of euthanasian or if you think that might be the way to go. The doctor was an especially kind man. In no way were we ever rushed and it felt like we were at home with family.

posted: 10/06/2023

Update: Second time coming in was just as great at the first time. Felt listened to and formulated a plan to figure out what is going on with our girl. 10/10, thank you so much! Dr Allen was amazing and so was our vet tech, but I cannot remember her name, it ended with ie. Only vet office we will use in Salem. Original Review: We came in with an emergency situation and they handled it great. I felt listened to and they explained everything. I am so grateful y’all were open and could make the terrible situation as good as you possibly could. Thank you!

posted: 01/11/2024

The staff at VCA Salem Animal Hospital saved my pug after she got into the trash and ingested a large amount of stale dark chocolate cake. They got her in quickly and gave me a box of tissues because I was crying a lot which was nice of them. Also, the vet was very kind and thorough. He is a great communicator and ensured I knew that they did everything they could to help my pug. A couple hours later I was able to bring her home. Additionally, the visit wasn't too expensive. When I called them to ask more questions they were kind to me and even had a representative call me back later with more information. They were caring enough to call me the next day to check in on her which was really great of them. She recovered quickly and is back to her healthy, playful pug self. Thank you for saving my baby!

posted: 04/12/2022