Orchard View Veterinary Center

We changed vets and are really happy with our choice. They got us in right away. The staff has been helpful and very responsive. Dr. Rowland was kind, thorough and presented a good plan forward.

posted: 08/17/2023

The Dr. and staff are kind courteous and timely. I like the environment there and how they handle temperament. They handled my senior dog with a lot of love and care and he was not as freaked out as he was with the previous vet.

posted: 08/10/2023

I had to book my senior dog's first appointment at Orchard View months in advance and put down a deposit because they weren't taking new patients at the time. I completely understood, and happily waited until the day he was scheduled (which was yesterday). Ten minutes before I was to leave the house, I went out to get the car ready and was delayed by a neighbor and then by the handyman who parked his truck in front of my driveway... At that point, we were officially late for the appointment, so I tried calling and my phone wouldn't connect to my car. I gave up and just drove, and, thankfully, someone at Orchard View called me to check in. I felt terrible! We were 15 minutes late at that point and about 10 minutes away, but the person on the phone reassured me that we would be able to be seen anyway. And, she was right. We were greeted by three lovely young women who were friendly and reassuring. The vet assistant (Kelsie) was personable and helpful as we chatted about Beckett's various needs, and Dr. Heppner could not have been nicer or more down to earth. B. got a thorough exam, we talked about his needs, and then we were on our way with a plan to re-examine his teeth in about 6 months. I've been looking for a solid vet practice where I'm not pressured to buy "all-the-things" for as long as we've lived in Salem (about 8 years now) and have never felt like I've found the best fit. I like having options for my pets, and a vet who understands and offers multiple therapies. My standards are pretty high and what I want more than anything is for the animals in my care to get the best possible medical/dental treatment necessary. After yesterday, I can say that I think we've finally found the place!

posted: 08/02/2023

The staff is friendly, always helpful and accommodating. Our vet, Dr. Rowland, is knowledgeable, and I fully trust his advice. He always has good suggestions and recommendations. I also appreciate that he looks after one's wallet - always provides multiple options at different prices. Overall, Orchard View Vet Center is a wonderful vet clinic and I would highly recommend them.

posted: 08/15/2023

It's alway great when you have a veterinarian that you can really trust with your fur babies. We feel great that Dr. Rowland has since joined OVVC and we look forward to many years of a great relationship!

posted: 07/26/2023