Neighborhood Animal Hospital

I thought they were good but after 1 visit and not getting copies that my previous vet sent that I need for boarding as my previous vet is on medical leave. It took me 3 to 4 visits to get the 13 pages that were sent and confirmed. First, they weren't ready when they said they would be, then they only had one page, I went back again and they said they didn't have anything, then I called the Vet Tech at my old place and she said it was sent so I went straight back to Neighborhood Vet and they looked again and came back with 6 pages. Susan had to fax them again and due to them not calling the old vet place seeing a confirmation with the number of pages, I had to cancel and reschedule my checking out the boarding facility. Also, you can't be in the exam room with your fur baby. Horrible and I would not recommend

posted: 10/24/2024

Dr. Helwig and her staff were so very kind when it came time to say goodbye to our sweet Silas kitty. The doctor and staff are knowledgeable and really care about the pets. They treat them like they are their own.

posted: 01/08/2024

Brandi has Multiple Myeloma. Dr. Helwick has been her vet since she was a puppy. But lately the service has been disappointing. It seems I rarely get to speak to Dr. Helwick rather the office staff, they don't return calls, and fail to send lab work as requested to Brandi Oncologist. I did not know till recently, they do not have internet service in the office, really? Brandi is not doing well, so no time to switch vets. It is unfortunate, Dr Helwick seemed to always do a pretty good job until lately, and it really bothers me I can't be with Brandi behind closed doors.

posted: 02/14/2023

Probably over a decade ago now, but still crosses my mind often... Our cat had been hit and was fairly injured.. dislocated hind legs and such. Not only did they take her in without taking payment beforehand, but they let us do a payment plan for the entire bill. It totaled a little over $2000, and we paid it off according to the agreement. They also helped another pet of ours, a doggo, when she kept having skin problems... Causing her to constantly "dig" at her back area.. in turn causing her to have sores. We assumed it was fleas, but they said it was the food she was eating. They, again, allowed us to use a payment plan. It helped so much! Putting out such a large sum of money without being prepared for it will cause major challenges... So this veterinary clinic not only helped our animals, but also us by handling it the way the did. We're still very grateful for their kindness!

posted: 02/08/2023

The Neighborhood Vet Clinic was so helpful when we had to put our cat down. She was 16 years old and the clinic was so patient and caring during the entire process. They didn't push for unnecessary treatments and I never once felt pressured to make any decision I was comfortable with. After everything was said and done, they even sent me flowers and a card. They are very nice people and I would recommend them to anyone!

posted: 11/20/2020