Heart and Soul Animal Urgent Care

We were very pleased with heart and soul animal urgent care. They got us in within an hour of us need help with our cat. Multiple assistance met us in the parking lot and were really great in handling our cat. They kept us well-informed and contacted us with lots of updates. I felt really comfortable with our decision and our cat in their hands. The estimate they gave was o and didn't do anything without asking us first. Very professional

posted: 07/19/2023

I had the best experience here! I had an issue with my 9 wk old puppy having worms and her normal vet could not see her for 2 weeks. The receptionist was so kind on the phone and same with all the techs. The check-in and discharge process is organized and seamless. The vet was so helpful and informative and the treatment she prescribed was spot on and took care of everything! My sweet Cali is already back to normal a day later. It was also so great to have everyone love on and adore her. So thankful to have a place I can take my pup after hours from my vet and know I will get amazing care. Thank you!

posted: 10/09/2023

Had an emergency with my fur bb when an abscess on her chest burst. This place was a big help, and they were able to see her the same day and got her all fix up. Going to the vet is expensive no matter what, but the cost of the visit ended up being pretty reasonable, and they were super communicative and gave clear instructions about aftercare. Thanks so much!

posted: 09/16/2023

I am so grateful for Heart&Soul! My dog Penny had a case of conjunctivitis and I wanted her to be seen asap. I don’t drive but luckily the clinic is close enough that we could walk. I made an appointment and we walked over this morning. Penny is reactive and anxious and while she is used to her regular vet (shout out to Kenton Animal Hospital!) I was nervous about taking her somewhere new. EVERYONE we interacted with, on the phone and in person, was absolutely wonderful. I felt heard, they took great care with my baby, they got us in and out. I didn’t feel shamed for not having a car or asking about cost. Just an amazing experience overall. Thank you Heart&Soul! I hope we never have to come back but if we do I am so grateful y’all are there!

posted: 03/28/2023

HIGHLY RECOMMEND!!! i am so so thankful and happy this urgent care exists. and quite honestly, i am not mad at the cost. i figured it being an urgent care, it would be more expensive but it’s not as bad as i thought. i took my 8 week old kitten named cheddar who i just got a week ago from a questionable home that didn’t take good care of him. i noticed he was meowing excessively (almost screaming) and shaking his head and scratching his ears excessively. he wouldn’t let me touch his ears. i called this place at 8am and got in at 10am and before noon, they found my poor baby had a double bacterial and fungal infection plus ear mites!! my heart sank but they did a VERY THOROUGH exam and they flushed and cleaned his ears and gave him all the medicine he needed! i felt so comfortable the entire time while i waited in my car and they took amazing care of him. they even gave us a goodie bag with a treat and his meds. he enjoyed his chicken and cheese stick SO MUCH!!! he’s back to being his energetic self all within just a day. thank you dr. hunter and all the great techs, nurses and front staff!

posted: 10/08/2023