VCA Jackson Animal Hospital

I was looking for a place to board my senior dog while I attend medical appointments in the area. She has gone to other resorts, however, as she aged she has started getting more stressed and I think the noise from all the other dogs started overwhelming her. I called VCA and left a message, and received a call back the next day. They were really understanding and pleasant in the phone and explained I would need to establish her as a patient prior to boarding. They gave me a later appointment time for the day before boarding so I could have her seen when I arrived in town. Upon arrival, the staff was super nice. The vet was great. He did a thorough exam and they were also able to provide her a booster flu shot as my normal vets office did not have them as well as a really good nail trimming. The next day I dropped her off and picked her up after my appointments. On the way home, she was not all stressed out... so that made me extremely pleased. I will use them for future boarding needs whenever I have to come to town. I feel better knowing my senior dog is somewhere safe with medical staff around. Vet care is expensive. Period. VCA is often a bit higher, as it's a bigger corporation. I have used many different ones. Most have been great. Occasionally you get a lousy vet. It happens with everything. You have to do due diligence. I was quite pleased with the thoroughness of the exam. The friendliness of the staff. She is old. She does not like to be away from me. The higher cost to ensure my senior has a more peaceful stay is worth it. If I was local, I would use them as my regular vet.

posted: 06/16/2023

I called on June 17th, 2023 to reserve two spot for our dogs. When I called to confirm our apt today for August 2023, and to ask a question, they said they had no record of our reservation. So now we have to cancel our reservations/Tickets with the Shakespearean Festival, along with our Hotel reservations, and dinner plans with friends. Celebrating a special occasion. They also said they only board for Clients. This would have been good info to know before we made our plans. What an inconvenience. Not a happy camper!!!! :( DO NOT DEAL WITH THESE PEOPLE !!!

posted: 07/21/2023

These compassionate folks helped save my dog's back left toe (she got into a tussle with a Raccoon and got torn up to hell.) Despite being fully booked, they managed to squeeze her in to get her the critical help she needed. Today, River is running around again, no worse for wear (minus a few battle scars) The people at VCA are committed, competent, and professional. I can't recommend them highly enough.

posted: 03/05/2023

This place is amazing best vet I've ever been to! The doctor there actually cares about your animal! Follows up with you personally and is very reasonable person. Seen my dog in between surgerys and booked appointments all day. No other vet I called in southern oregon would do that. I absolutely recommend this place to anyone that really deeply cares about their animal.

posted: 08/04/2022

Always a pleasant experience. Spend time getting to know you and your pet without judgement and gives options for different budgets.

posted: 05/08/2023