East Bend Animal Hospital

Dr. Brett Thomas is one of the best vets we've seen. He basically saved my cats eye last year which saved his life. His demeanor with the animals is very connecting. He is a good, knowledgeable veterinarian and I appreciate the care he showed my cat, Buster.

posted: 08/03/2023

East Bend withheld patient documentation and stated to the other vet they never took any X-rays even though I held them in my own hand. I brought my cat in because there was blood in his stool, they ran tests and said he was fine. A month later he stopped eating, they did more blood work, X-ray, etc. said everything came back normal. Took my cat to a different vet for a second opinion and East Bend refused to transfer his X-ray and blood work stating they never even took X-rays. I had to confirm with the new vet that I saw the X-rays personally, and the new vet reran the blood work because they also weren’t sending that information over. (Days later, after my cat passed, they finally did submit the paperwork over). The new vet saw the bloodwork and immediately knew it was a stomach cancer and he had days to live. I am horrified and never recommending this vet because they refused to send over patient documentation and also wasn’t able to clearly see my cat had cancer even thought the new vet noticed immediately. Unfortunately this is not the first time this has happened to myself and my family with East Bend. They also refused to share my sisters dogs information when she transferred elsewhere. They also misdiagnosed my cat stating he had a growth the technician had “never seen before”, which sent me into a panic, only for it to be “normal anatomy”. They were always friendly, but this was unforgivable to refuse to send over documentation when I was getting a second opinion on my cat.

posted: 07/14/2023

Awesome team, very helpful and considerate to pet owners and their needs. Cut right to the chase and spoke candidly. Definitely continuing to take my smaller pets there.

posted: 08/15/2023

Thank you for the awesome care of our little Piper! Quick, fast at finding an appointment for our puppy to get her booster vaccinations while we were traveling

posted: 05/10/2023

Best vet office experience I could've ever asked for! Took my Bearded dragon there when he got really sick and they gave me all the tools to help him live the best life he could. Unfortunately my beardie ended up being terminally ill, but the vets here helped me give him the best and most comfortable life he could have and for that I am so grateful. When he passed, I got the sweetest card from all the staff there and it made me so happy to know that Bowie had touched so many hearts there. Thank you for all that you have done for my scale baby and also for my dog Blu. She absolutely loves you guy's! Thank you for your compassion and the great care that you provide to the community. Will definitely continue care here for Blu and the next beardie I get.

posted: 08/05/2023