Companion Pet Clinic of Bend

Dr. Wells is a veterinarian I can trust. She took her time with me and my elderly cat and was thorough in her examination. I was totally impressed. This establishment is fair and kind and I’m so glad I brought my beloved pet to the Companion Pet Clinic. After leaving there today. I have a peace of mind about my old precious kitty. I salute you, Dr. Wells.

posted: 08/07/2023

We're just visiting and my dog came down with a nose infection. They were able to get us in within a couple days. The staff here was excellent and friendly, very professional. Tim was great with my 11 year old boxer mix. He had confidence and helped soothe my dogs nerves at the office. The doctor was friendly and nice, they treated my boy, flushed his nose and ears and now we start our meds. I couldn't be happier. I also liked how small the clinic is, and we didn't meet any other dogs during our visit.

posted: 08/10/2023

I called for pricing on Rabies shots for my 3 animals, I was told they did a "bundle" deal. $115.00 for no more than 5 animals. I did not ask about an exam or anything else. Every where else I called told me over $350.00. Keep in mind I'm a single mom, on a budget of course with only one income.... very excited I show up with my 3 animals. They examine my animals, ask me a bunch of questions, and finally give my animals these shots. I go to pay and the gentleman says "$383.00" I was so shocked! I did not have enough to cover this bill, i literally had $230.00 to my name. I explain to the gentleman what I was told over the phone... he states "yes, it was 115.00 But the shots are a separate bill." I then explained to them all I had was what I had and I could pay the rest next day. That this was a big misunderstanding. I'm then put on the phone with the office manager who proceeds to tell me I need to pay in full before leaving the office and next time I should make sure I have the funds before scheduling an appointment. Totally embarrassed at this point. I had to ask my daughter to float Me. At the very moment they heard I didn't have all the money, I got a dirty look from each and everyone of them, their attitudes all changed towards me. Now as a business owner myself, I've had this very thing happen to me... there is a wrong way to handle things.... and a right way. When I experienced this very situation, I kindly apologized to the client and worked with the client, not only did except there payment in 2 installments, I also lowered the price realizing the financial struggle we all may be in. I think that's how a community is supposed to work... together... I will never go back!

posted: 08/15/2023

My pet and I felt that we were in the best hands and received the much needed care for which I was looking. My pets are family.

posted: 05/30/2023

I have tried four other clinics in town. My dogs love this clinic and staff. My favorite too. They see all my pups and don't try to push or guilt me into expensive treatments. They explain all options in detail and let me decide. I bring all my foster dogs here.

posted: 04/26/2023