Emergency Veterinary Clinic, Hwy 10

Where do I even start with this clinic, I thought I was doing the best for my dog by taking him to an emergency but little did I know they had no plans to make him feel better and were using my concern for my dog as a weakness to bill me for absolutely no proper treatment and keeping him at the clinic long as possible. After bringing him in and them knowing he had infections and pancreatitis the other vet I visited notified me that they had not treated him with antibiotics. I think even a normal person that’s not a doctor knows infection = need for antibiotics. Then they scared me by saying he’s not improving we need to keep him longer and do more tests, of course to get max use out of me because the clinic is basically empty and for a good reason. If you love your pet DO NOT TAKE THEM HERE. Also be aware of Bethany Morgan she is a disgrace of a doctor and should have her position removed, she seems to have no heart or care and treated my dog like an object and also talked to me so rudely and worried me so much about his condition to make it worse than it was. She said to me either pay up or your dog will get so sick euthanizing will be the only option, which totally broke me. Keep in mind he’s a young healthy boy only 3.5 years old and she broke all hope I had. Thankfully he is currently being cared for at Dixie and North Point veterinary hospitals and doing amazing.

posted: 09/10/2024

I had a great experience with Dr. Goldstein. She examined my senior dog to determine the next course of action for bloody stool. She asked many questions that felt like she understood what he was going through for the past 3 days. At the end I felt comfortable that I knew about all of the possible options and what was the best option. It didn't feel like they were trying to take my money and sell the most expensive option. I will admit that the emergency fee of $200 something is quite the price tag but it's for the wellbeing of our pets! Everyone I interacted with was kind. Thank you for your assistance tonight! 23 Aug 2024

posted: 08/24/2024

I brought my cat in because she wound up with a bad gash in her abdomen after being accidentally let outside. Everyone working there was so kind and gentle with my cat, they fixed her up and she’s doing really well now :) the surgery was also done pretty efficiently and I was able to pick her up at a reasonable hour!

posted: 05/15/2024

Starting off by voicing an experience on this clinic. As this review may help other pets. Im not sure why they charge for pets to stay overnight, but do not do anything. Their website states : Our Brampton Animal Hospital is fully equipped with veterinary medical technology for: assessment and treatment of trauma cases intensive care treatment on-site blood and urine testing radiology (x-ray) services anesthesia and emergency surgery continued care for chronic and life-threatening illnesses. They did not do their own run up of tests clearly as they did not provide the needs or the patient. Im not sure how a health care system can be in service if they cannot assess their patient. I personally suggest go somewhere that will provide proper and effective care. No pet deserves this, so please make sure the service your pet needs is provided.

posted: 09/11/2024

All this vet cares about is money. I called after my cat was in surgery and the receptionists are rude and callous. They refuse to give any helpful advice over the phone. After spending $4k I’m pretty sure a reasonably considerate empathetic response would be far more welcome than the ignorant rude manner in which my questions were addressed. My pets are family not a pay check.

posted: 07/15/2024