Wilson Street Veterinary Clinic

I have been very disappointed in the service provided by Dr. Mogavero. I had started going to Dr. Rice three years ago and loved her! Something has happened that she has limited time in this clinic. I went for a rabies shot yesterday for my dog since it got missed at his last year’s vaccine appointment that was done by Dr. Mogavero. He asked me how it got missed and implied that I had not had my dog’s previous profile forwarded from my last vet (we moved from a different town), which I assured him I had. He was only to administer a rabbies shot but somehow I was told I needed to get heart worm checked now before the summer (always had it done in July previously) and buy more Bravecto asap (although I still had two more pills that would do him to July?). I was charged $605!!!!! His 10 minute scolding as to why I didn’t get my dog neutered and asking me if I will get him neutered when he gets cancer, and his exact words: “Because he will for a fact” cost me $119.20! The vaccine alone only cost $28.39?? I felt bullied and unable to say no to Dr. Mogavero; I was very upset leaving the office because of his lecture and I will NEVER go back. I only booked in on a Wednesday because I was advised Dr Rice worked Wednesdays.

posted: 04/27/2023

Don’t go to this clinic if you want a veterinarian with empathy. My dog was having a medical emergency: he could not stand, his pupils were dilated, and he was having involuntary muscle contractions - yet was responsive. By the time that I carried my dog into my car and got to the clinic, he was feeling somewhat better - walking, more responsive. I’m broke and the bill would be very expensive for me, so when I saw that he was feeling better, I thought I’d like to take him around the block and then reassess whether he needed urgent care. The vet told me that I could either get service now or not come back. Where is your heart? You can’t spare a few minutes for a scary and extremely rare situation? I only hope this isn’t the same attitude that goes into the care of the other animals at this clinic.

posted: 01/25/2023

Great clinic , great people and a great dog groomer , they took fantastic care of my old girl Charlie just as I thought she was on her final days !.

posted: 05/14/2024

Had 1 appointment successfully. Then at next appointment, front desk told us they had no record of us or our dog. We showed them the record and they were confused. Then said that we must have called to cancel the appointment that day because they had no record of it. Rebooked us for the next week - and there was no Vet in that day! On 2 occasions my dog went through the trauma of going to vet - for no reason. Front desk staff is very confused. Vet not very friendly. Overall, incredibly frustrating experience. Would not recommend at all - zero stars is not an option though.

posted: 10/04/2021

I am submitting this review on behalf of a dear friend who is unable to do online reviews. Kudos to Wilson Street Veterinary Clinic in Ancaster. Clarisse, one of my kitties needed prompt euthanasia, but her normal vet was too busy and unable to assist me during this difficult time. Dr Mogovero, and the Wilson Street Veterinary Clinic kindly made a heart breaking situation as stress free as possible. I am extremely grateful. Thank you. Joan Hryskiw

posted: 03/08/2023