Southside Dog, Bird and Cat Clinic

Can not say enough kind things about this place. Had to let my sweet boy Norman go today and these people were so wonderful and compassionate to us during this difficult day. We had to wait a while because they were so busy but when it was our turn, they were so kind, explained everything and were very patient with us throughout the whole process. It truly made a difference to us in these last moments and I cannot thank them enough.

posted: 05/02/2024

They got my girl in same day for her vaccinations when I screwed up and forgot to schedule an appointment with her regular vet ahead of time. Yes, you do have to wait for 1-2 hours before being seen but once you get in, it is extremely quick and they are super friendly. They were slammed when I came yet the vet took the time to answer all my questions and even give my dog a treat and some lovins. They were patient and made sure she was comfortable before injecting her. Also, their prices are the cheapest in the metro by far. $140 for all her vaccines and Flea/tick medicine for the summer. I highly recommend them!

posted: 05/23/2024

I have Been coming here for years and over time the hours have become less and less. They’re barely open! Very unorganized . Wont schedule an appointment. Wants you to get there before 12 to get seen and even if you do, you still may not get seen. Was turned away today even though I got there almost an hour before 12. Took off work and everything. Hard to plan your day out when it’s like this and you have to work. Currently looking for another vet.

posted: 05/01/2024

This place was the most helpful, knowledgeable vet I've been to in the state. We took a bird here and they literally could not have been more helpful. I live closer to a different exotic vet, but would happily go out of my way to this clinic any day.

posted: 04/26/2024

They won't schedule an appointment nor will they allow you to wait indoors. You must wait in your vehicle in the parking lot. There is no shade. If you drive a 4 cylinder vehicle, your ac will not put out cold air while you are parked. Your fan will blow hot air at you. I spent two hours forty five minutes sitting in the sun in my truck waiting for my turn. It was pretty hot outside, too. I wanted to get water for my dog. But they told me they couldn't give me any. I told them I thought he was overheating, sitting outside and asked if he could come in and cool off. Since they had no water he could drink to do that for him. They refused. I told them I was going to drive to the corner and grab a bottle of water for him, but they said I would lose my place in line and have to start at the end of the line when I got back. My dog was beginning to overheat and so was I. There was no compassion for his suffering. Once inside, There was no courtesy from the staff. They were too busy trying to push you through as fast as they could, even getting agitated if you pause to ask a question. One woman, a quite large person, was particularly very rude to customers. She sounded put-out when someone asked her a question. She would huff out air in a disrespectful scoff before answering. I have been Going to this clinic for sixteen years, but that was my last visit. It's too much to sit in the Oklahoma heat with the sun beating down on you and your pet for that many hours then get treated like an inconvenience instead of a worried pet parent. The veterinarian was very kind, but she was the singular exception. All the rest of the staff followed the abrupt rudeness with people as the large woman. If you want to be treated like you're problem, this is the perfect place for you. If you want compassion for your pet and pleasantries between you and staff, you'll need to go elsewhere. They will not get a seventeenth year out of me and my two furbabies

posted: 05/19/2024