Lorain Animal Clinic, Inc.

I started using Lorain Animal Clinic when they operated on a walk-in basis. Everything is now appointment based, however it feels as if the “appointment” is simply a time to show up and join what would have previously been the walk-in line, in order to throttle demand and manage traffic levels. I have never been seen on time. I have always sat in their busy lobby for a minimum of 30-40 minutes before being seen, even when showing up on time or a few minutes early. When it is time to be seen, the visit with the veterinarian is always exceptionally fast, your pet gets taken to the back for any necessary treatment, and is brought back out in an exceptionally fast manner. Some may consider this to be stellar efficiency, however I have had multiple instances where I’ve had to return because the veterinarian’s initial plan for treatment didn’t work. I recently switched to a new veterinary office where I was seen shortly after arrival and I felt my time was valued. The doctor and staff took their time to get to know me and my dog, and I had great results after my first visit. The entire staff at Lorain Animal Clinic has always been courteous and accommodating. Their pricing is reasonable. I trust they are competent, however due to the volume of clientele and the speed at which they operate, I am no longer confident in their ability to fully diagnose and treat issues correctly the first time around. If you are in need of treatment for your pet beyond a simple exam, vaccines, neutering, etc., I’d suggest looking elsewhere.

posted: 12/10/2023

I took my cat to this clinic a year ago. For vaccines and to be neutered. Everyone was nice, the vet mentioned he had a “slight” heart murmur. Said he was young enough to grow into it and to watch for any changes. Yesterday it came out of nowhere I called told them my cat is sick, I was able to get into visit them today at 3:30pm. I had to take my year in half old cat to be put down last night because he had CHF, not a heart murmur. The vets office should have looked more into this rather than just diagnosing with the stethoscope. I did call this morning to inform them that I would not be bringing my cat to them today and advised what happened. I let them know they should have looked further into this, as what they told me he had was something different. The response I received was I’m so sorry. I said me too and disconnected the call. I would strongly suggest a different vets office for diagnosis.

posted: 02/02/2024

I've been to a few vets in the area, some had very bad management, others would not be honest and charge you for things you didn't need. Lorain animal clinic has served our pets well since I found them during the pandemic. Honest, kind, efficient. I recommend them to everyone.

posted: 05/28/2023

The doc is amazing and always so friendly. The prices are fair, and services are done quickly once it's your turn! The only downside is that you're almost guaranteed to be waiting well past your scheduled time for the visit. But it's a treat to see everyone's animals while you wait 😊

posted: 01/12/2024

My dog has horrible allergies and scratches himself to the point where he bleeds….the lady at the front desk her name is Kim very rude and unprofessional told me that he had to be seen in the office that it was state law which is a lie….so I decided to order the medicine off of chewy it was 73$ compared to 200…. This place does not care about my dog at all because they denied the prescription Stating that he needed to be seen….For what OHHHH THE MONEY…. Dr wood the owner also doesn’t care left my dog to suffer all weekend…pathetic joke

posted: 02/02/2024