Total Veterinary Care-Grove City

Although the vet techs are pretty good, the doctors appear to not really care about their clients and it almost seems as if they are afraid of dogs. My dog is not aggressive and has never bit anyone but is anxious with new people. When he visited Total Veterinary Care he barked and backed away from the techs and the doctors. The techs did well with talking sweetly to my dog, attempting to engage with my dog, and giving him treats. However, the doctors refused to touch my dog or even get close to him. Yet, they charged excessive fees for evaluating him from afar and giving him cheese whiz… This has happened on 4 separate occasions when we have scheduled appointments, so we definitely tried to give Total Veterinary Care a fair shot. We even attempted to schedule “happy visits,” but the doctors never came to see my dog during those visits and we often had to wait 30-45 minutes before anyone would stop by the room to visit us. It wasn’t until we switched to a different vet in the area that we fully realized how little care the doctors at Total Veterinary Care have for their clients. I would highly discourage anyone from visiting this place if they have a dog who is nervous about going to the vet.

posted: 06/09/2023

They were very nice and amazing. Our cat needed to be seen and no other vet would see him without an appointment, but they took our cat right in. I am very Thankful they did. This will be the only place we take our animals to. They care, and it shows. I can't thank them enough.

posted: 08/08/2023

Dear Friends, I want to thank you for the treats and wonderful hugs I recieve when I bring my humans to visit. They can be a bit difficult but you always treat them well. My paw is feeling much better now and I have returned to taking my humans for lovely walks again...they enjoy it so much. I will try to cut down on the kibble, eventhough I do not agree that I am a bit "chunky". Everything you do is compassionate and always in my best interest to make sure I am living the best life possible. You always take time to make it a positive experience for me. I look forward to visiting you again. Respectfully, Handsome Jackson Blue "Jack"

posted: 04/13/2022

Will not come back, Dr did not seem to care about clients. Dr did not formally introduce themselves and only started to talk to my dog as soon as they entered the room. They also feed your animals dairy products as “treats” didn’t even ask me if it was appropriate to feed my dog dairy as a treat. You and your pet will not be cared for professionally here.

posted: 06/26/2023

My dog had an appointment today and we were left waiting in the car way too long. They seemed very disorganized. He is very old and needed to be seen today. We ended up leaving because they didn’t seen interested in treating him today. I have spent a lot of money here and my dog is not getting better. This place is a rip off. I want to talk to the owner but the office manager would not provide me with a name.

posted: 06/14/2023