Community Veterinary Clinic

The front desk gal, Debbie is so rude. We have had numerous issues with her from the get go and after reading through the reviews it seems as though many others do as well. Dr. Trish needs to open her eyes on how the FACE of HER practice is treating her clients humans. I am a manager in customer service and Debbie’s customer service is absolutely unacceptable. However, I myself have expressed how rude she is in my very first appointment and Dr. Trish blew it off. At the time I thought it was because she was attempting to be professional and not have issues… however, 5 years later, she’s still there treating people like they don’t matter at all. This is your practice Dr. Trish. Why would you EVER want someone with such lack of customer service greeting people that call or come into your practice? I really enjoyed you as a vet and really that is the ONLY reason I’ve brought my sweet Daisy back, but Debbie in her own is enough to make me want to find another vet. Because you know, there’s a BUNCH of other veterinarians around grove city alone. I’d love to keep coming to your practice but I can’t handle Debbie any longer. She’s RUDE. Called to get a refill for something my dog takes. Unfortunately, I haven’t been able to refill this prescription because I have had to prioritize my money elsewhere. She made me feel judged because I haven’t been in to pick it up, and when explaining to her that she’s made me feel this way, she can’t even apologize for it. She ALWAYS makes me feel like an inconvenience. We stopped going there initially because of her, definitely going to be the same reason all over again. You’d think with how wonderful the rest of the staff and vet are, they’d replace the face of their store with a much more pleasant person to deal with.

posted: 09/18/2023

Community Vet provides such excellent care to Gus. The staff is amazing and so very caring and the prices are reasonable.

posted: 01/29/2023

Dr. Trish and office staff IS AMAZING! After having an extended stay at MedVet, we ran into some issues. Dr. Trish was able to correct and help get our fur baby back on her feet again. I owe this office so much love!!!

posted: 09/22/2022

First time here, I really liked the staff and the doctor. Helpful and didn't feel like they were going overboard fishing for add ons. New patient and was in and out in about 30 min.

posted: 02/20/2021

Trish is wonderful with both of my anxious pups. Prices are very reasonable and they are always able to get me in quickly. Debbie at the front desk isn't always pleasant and can sometimes make you feel like you're inconveniencing her but I attribute that to her being extremely busy.

posted: 10/07/2019