Oakwood Veterinary Clinic

My dog had been a patient for a couple years for routine checkups. Then he suddenly became very ill and wasn't doing well. I suspected it to be a tick-borne illness and took him in for an appointment with Dr Ellis. It was a horrible experience as she had no bed-side manners. Her inquiry and assessment of our dog was not thorough. She recommended we have tests done, which we did. She then emailed us the results and said "if you have any questions, call the office." Well, I did have questions and I did call the office but Dr Ellis would not get on the phone with me to answer any of my questions. Instead, they directed me to schedule another appointment (availability the following week) to talk to the vet more. I would have thought that my first appointment paid for my right to ask followup questions about my test results, but no, they think that requires another appointment and more money. At a time when I was scared because my dog was actively dying in front of my eyes, Dr Ellis did not provide the patient care that I would expect from a vet. She was robotic and insensitive. I became a $ instead of a patient. Besides this specific incident, I was never really thrilled with my experience there. Took them several tries to accurately write a prescription for heart-worm because they kept putting the wrong weight down. And they refused to allow the pharmacy to transfer the prescription to a generic brand (which would have been a lower cost). I've left the practice.

posted: 08/31/2023

Can't say enough great things about this office. They took my pup in as a new patient for an emergency visit within 25 minutes of me calling. We received quick and prompt care including much needed help getting him out of the truck and inside the office. Staff was beyond friendly and welcoming and the prices were way less than I anticipated. Highly recommend this vet office and will be returning as a regular patient.

posted: 05/08/2023

Great staff, clean, quick I originally posted my review about a week ago , and Since then a lot has happened, unfortunately we had to put our cat down but I can say the staff were so nice with us and they gave us all the time we needed before we were ready to put him down, they gave us a private room and let us stay through the whole experience. It hurt losing a part of our family, and we were so fortunate at this clinic were so sympathetic. In the past, I brought another cat of ours to be put down (she had cancer) and the other veterinary clinic were horrible with us, so we are extremely grateful for a Oakwood Veterinary Clinic! They waived some fees for us too, which made the financial burden a lot easier as well. I want to personally think all the staff at Oakwood for being so kind with us.

posted: 06/27/2023

Very friendly and affordable! They explained everything to me, and treated my old cat with lots of love.

posted: 06/02/2023

Always a pleasure going there. The staff is great. I also enjoy watching the tortoises in the waiting area. I’ve been using them as my dogs veterinarians for years and do t think I will be changing any time soon.

posted: 08/03/2023