Spencerport Country Veterinarian: Dr. Steven Aimi

We have been going to this practice for a long time. I had followed Dr. Falchek through 2 office changes and was happy he had his own practice again. When he retired we saw Dr Kevin and very much liked him. He euthanized 2 of our dogs and was so caring and compassionate. We also saw Dr Lacey until she moved out of town. Now we see Dr Steve. He is different from Dr Lacey but I have found him to be very compassionate and he loves our Molly. He gets right on the floor and plays with her. We are happy there and very pleased that they will remain an independent practice and is not going to join a larger corporation. Thank you Dr Steve and staff.

posted: 08/28/2023

On Friday, May 12th, we brought our dog in because he had a loose tooth. This was our second time seeing Dr. Steve. I was hesitant going back to Country Vet after reading some of the negative comments, but then decided to give them another try. My baby is a nervous little guy, so I was impressed as Stephanie (hope I have the name right) soothed him as she did the blood test. She kept telling him what a good little boy he was. That really meant a lot to us as his owners. Thank you! Dr.Steve was patient with us as we went through a whole list of concerns we had about Pepe.. He NEVER rushed us, or made us feel that we were bothering him. Dr. Steve initially appears to be a low-keyed kind of guy, but once you you begin engaging in conversation with him, his dry sense of humor emerges. He made his recommendations for Pepe, and the technician gave us some printed information to read. The blood results were to come back on Monday the 15th, and I was quite impressed when a little after 9 Monday morning Lindsey called to give me the results. I asked her if she could e-mail me the results of not only the latest blood work up, but also the previous one so that I could compare them. She never made me feel that I was a bother. She promptly e-mailed me the results, which saved me the hassle of looking for it. I want to thank you all for all the hard work you do for our four-legged family members.

posted: 05/20/2023

This place does not let you use the waiting area/lobby. Ever since the Covid lockdowns, you have to wait in your car, call to check-in, then wait for them to come out to you. In some cases then they bring you in directly to the room where your pet will be seen. At least, as of recently, you don't have to wear a mask anymore. It's well past time to unlock the doors people. If my pooch wasn't in his golden years, I'd be looking elsewhere.

posted: 06/27/2023

Our Charlie can be a handful and Spencerport Country Vet makes his vet visits quick and easy and thorough! In addition, the happy visits they offer and questions they answer are invaluable. I can't gush enough about the Tuesday crew!

posted: 06/16/2023

Spencerport Country Vet was once a preeminent practice on the west side. Sadly, the competency has fallen considerably with the departure of Dr. Coughlin. The managing vet, Dr. Aimi, was not very thorough when examining our dog. Unfortunately with COVID, we couldn’t be in the office, leaving us unaware of what he was or wasn’t doing during her appointments. We hoped to find another vet but we couldn’t find any that were accepting dogs. I called a few times to discuss problems with her eyes and GI troubles. Knowing she was not comfortable with drops, he offered no alternative solutions for her eyes and dismissed the GI issues entirely. We recently took our dog to see Dr. Aimi because was was throwing up daily. He looked at her and diagnosed her with pancreatitis. He had no intention of doing any blood work until I asked for it. The results came back the next day showing that she was in end stage kidney failure. He had his tech call me to let me know she had “elevated creatinine levels”. I had to call back and get the actual results. Given the gravity of the situation, I think he should have personally called us. Instead he left it to his tech. We had her records transferred to Emergency Services. It looked like there was a gap in bloodwork for several years. We had to euthanize our seven year old dog one week later. I feel that if he had been proactively monitoring her internal organs, this might have been discovered much sooner and we could have implemented dietary changes MUCH sooner. We intended to leave Country Vet, but we were hoping to bring Zoey with us. I am clearly disappointed in what’s become of that facility and I will go out of my way to make sure people know that. Please let our personal loss be the impetus to ensure your pets are getting a better quality of healthcare.

posted: 06/11/2023