All Creatures Veterinary Hospital

My kitten Theo was very sick. I was so worried about him, I didn’t think he would live long. At 5 months he already had quite the medical history. The first Dr that treated him was out of options. He def tried but Theo wasn’t responding. I found Dr John and he was still able to get a treatment plan in place and do some additional testing the other clinic didn’t offer. it wasn’t an easy case and I appreciate him not giving up. Theo is finally a healthy kitten (and I’m not a nervous wreck about him anymore). I hope we’re at the end of this , but if not I know Dr John will get him back on track to a normal kitten again. My family is very grateful for all his help. Thank you Dr John for saving Baby Theo!

posted: 12/07/2022

DO NOT BRING YOUR PET HERE IF YOU WANT FAIR CARE- I was very disappointed with the level of disregard and lack of curtesy given by the telephone operator, Marie on behalf of the vets. My only hope is that she wasn't truly speaking on behave of the doctors. As a business owner myself, people like her can ruin a successful business in a hurry. This place per the receptionist has a very counterintuitive philosophy. -As a new Pt, after the initial puppy visit, costing a small fortune, they fail to tell you puppy needs to be seen every 3 week. So, if you call 2 1/2 moths after your first visit to be seen for possible illness-they refuse to see you, claiming "failure to continue puppy care" BUT they "...strive to improve our ability and facilities to provide the highest standard of care possible to keep your loveable* (spelling error on the site) pet happy and healthy to ensure that they receive the best quality of life possible!"? what a joke! -no reminder calls, no cute little postcards, not even a disclaimer at payment rendered that tri-weekly follow ups are a prerequisite to be considered a patient- Just give me your money and then see ya- -After understanding people can make mistakes, and information can be missed, I asked to have my case reconsidered and was told Dr's agreed-NO! This was something I just couldn't understand...One simple visit, uneventful and routine went from: We want your money and business then..... we don't communicate well and we don't want your business and then...-our "philosophy is" if we have your business we want ALL you money, every three weeks and 2-3 times a year for you continue to be considered our patient. AND THEN most people these days are moving right away from vet care and only using emergency clinics, so we really don't want you money we want you to give it to someone else, as if that was gonna make me feel better? WHAT IN THE WORLD?

posted: 01/21/2023

I had a terrible experience with this office. They are incredibly overpriced. I was told by my new vet (I switched) that I was "talked into" giving my dog a vaccine he did not need, and that they also misdiagnosed my dog with an infection he did not have, which I paid hundreds of dollars in treatment for. They are very pushy and will not respect you if you want to get your pet neutered/spayed on any timeline other than the one they suggest. Instead of ASKING whether or not you would like to buy flea/tick meds, expensive laser treatments, etc, they put them on your bill without your consent, and leave you in the awkward position to have to ask for these items to be taken off of your bill if you are not interested. When I switched to a new veterinarian (Lakeshore Animal Hospital) it was a relief to finally have a veterinarian that did not rush me, explained things to me, was not condescending towards me, and most of all did not charge me for anything I did not consent to. Please avoid this office if you can.

posted: 09/15/2022

I just moved back here from Florida and could not find a vet. I heard good things about this practice and showed up the other day worried because no vets are taking new patients. I explained that I had three indoor cats and the young lady at the front desk was the most welcoming the most friendly person I've ever met! I have an appointment next month and I'm so excited for them to meet my babies and I know. Update: I brought my three babies in and they love the staff everybody was so professional so polite I'm glad that I brought them here

posted: 10/13/2021

Good as far as able to get us in same day when our dog wasn't feeling good, provided antibiotics. Was slow service at checkout and we were only customers, about 15 minutes. The vet seemed like he could work on his delivery of information better, seemed to judge what other vets have relayed to us in the past and didn't thoroughly explain why his opinions were different. Overall thankful they were able to fit in our boy for diagnosis & treatment.

posted: 07/12/2021